Abigail Siedschlag
Fayetteville,AR
Summary
Detail-oriented student application and admissions professional with experience in transcript evaluation, international document verification, onboarding, training coordination, and higher education support. Proven ability to manage sensitive records, communicate effectively with diverse stakeholders, and maintain accurate documentation. Background in sales, education support, and customer service, with strong organizational and leadership skills.
Overview
16
16
years of professional experience
Work History
Substitute Teacher
House of Montessori
01.2021
- - Supervised classrooms and supported Montessori-based learning.
- - Worked with children ages 0–6.
Substitute Teacher
ESS – Fayetteville School District
01.2021
- - Implemented lesson plans in K–12 classrooms.
- - Maintained classroom order and supported student learning.
Student Application Specialist
University of Arkansas Admissions
Fayetteville, AR
08.2021 - Current
- Evaluated international academic credentials by analyzing transcripts, grading systems, and institutional accreditation to determine U.S. equivalencies.
- Conducted research on global education systems to ensure accurate and consistent credential assessments aligned with industry standards (e.g., AACRAO/NAFSA guidelines).
- Collaborated with admissions and academic departments to verify documentation and support informed enrollment decisions.
- Led training sessions for staff on credential evaluation methodologies, tools, and country-specific education systems.
- Improved evaluation workflows by streamlining processes, reducing turnaround time while maintaining high accuracy.
- Maintained strict confidentiality and professionalism when handling sensitive academic and personal records.
- Implemented quality assurance protocols that reduced errors in credential reports and ensured compliance with institutional policies.
- Engaged in ongoing professional development to stay current on international education trends and credential evaluation best practices.
- Consulted with external experts and professional networks to address complex or unusual credential cases.
- Synthesized complex academic histories into clear, standardized evaluation reports with actionable recommendations for admissions and placement.
- Investigated discrepancies and applicant inquiries, resolving issues and ensuring fair and consistent outcomes.
- Trained team members on document verification, fraud detection, and standardized evaluation procedures.
Student Application Specialist – Admissions Office
University of Arkansas
01.2021 - Current
- - Process and evaluate domestic and international transcripts for graduate and undergraduate applicants.
- - Verify international academic documents and credentials for authenticity and completeness.
- - Assign transfer credit and fulfill transcript evaluation requests.
- - Research international grading systems, educational credentials, and foreign institutions.
- - Add new international institutions to UAConnect and maintain applicant records.
- - Communicate with Athletic and Study Abroad offices regarding student records.
- - Assist prospective students and families with application questions and admissions materials.
- - Answer calls and direct inquiries to appropriate counselors or departments.
Onboarding Specialist
JB Hunt Transportation
01.2020 - 01.2021
- - Processed applicant information and scheduled training and drug testing.
- - Coordinated onboarding activities via phone and online systems.
- - Maintained accurate employee and training records.
Training Coordinator / Inside Sales
Quadrivium, Inc.
01.2019 - 01.2020
- - Coordinated certification training for company employees.
- - Provided quoting and project support for sales operations.
- - Communicated with internal teams to ensure training completion.
Office Manager
Pivot Legal
01.2018 - 01.2019
- - Managed daily office operations for multiple law firms.
- - Scanned and processed legal documents; handled phone calls and deliveries.
- - Used Microsoft Office and legal software systems.
- - Supported attorneys with administrative tasks and file organization.
Host / Trainer / Food Runner / To-Go Specialist
Olive Garden
01.2014 - 01.2018
- - Managed front-of-house operations and guest flow.
- - Trained new employees and handled cash and To-Go orders.
- - Coordinated catering and delivery orders.
Host / Server / Trainer / Expo
Applebee’s
01.2010 - 01.2013
- - Provided customer service, seated guests, and maintained floor plans.
- - Operated register, answered phones, and processed orders.
Education
Bachelor of Arts - Art History, Minor in Art History
University of Arkansas
Fayetteville, AR12-2022
High School Diploma - undefined
Prairie Grove High School
Prairie Grove, AR05-2014
Skills
- Admissions & Student Services; Application Processing & Evaluations; Office & Administrative Management; Onboarding & Training Coordination; Customer Service & Sales Support; Communication & Public Speaking; Microsoft Office; Records Management & Data Entry; Leadership & Team Training
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Verbal and written communication
- Complex Problem-solving
- Discipline
- Compliance
- Assessment administration
- Creative problem solving
- Multitasking and organization
- Relationship building
- Time management
Timeline
Student Application Specialist
University of Arkansas Admissions
08.2021 - Current
Substitute Teacher
House of Montessori
01.2021
Substitute Teacher
ESS – Fayetteville School District
01.2021
Student Application Specialist – Admissions Office
University of Arkansas
01.2021 - Current
Onboarding Specialist
JB Hunt Transportation
01.2020 - 01.2021
Training Coordinator / Inside Sales
Quadrivium, Inc.
01.2019 - 01.2020
Office Manager
Pivot Legal
01.2018 - 01.2019
Host / Trainer / Food Runner / To-Go Specialist
Olive Garden
01.2014 - 01.2018
Host / Server / Trainer / Expo
Applebee’s
01.2010 - 01.2013
High School Diploma - undefined
Prairie Grove High School
Bachelor of Arts - Art History, Minor in Art History
University of Arkansas
LEADERSHIP & ACTIVITIES
- Emerging Leaders Program – University of Arkansas
- - Participated for two years, mentoring new students and supporting leadership development.