Abigail Smith
Austin,TX
Summary
Trainer and Associate highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
2
2
years of professional experience
Work History
Trainer
Andy's Frozen Custard
11.2021 - 08.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Education
Bachelor of Science - Mathematics
University of Texas At Austin
Austin, TX05.2027
High School Diploma -
Berkner High School
Richardson, TX05.2023
Skills
- Multi-Tasking Skill
- Team Leadership
- Food Safety
- Loyalty Programs
- Opening and Closing Procedures
- Cleaning and Sanitation
- Food Assembly
- Training
- Customer Service
- Safe Food Handling
- Quality Assurance Controls
References
Cayla Williams - General Manager of Andy's Frozen Custard - Hillcrest Village
Contact: (469) 816-1746
Timeline
Trainer
Andy's Frozen Custard
11.2021 - 08.2023
Bachelor of Science - Mathematics
University of Texas At Austin
High School Diploma -
Berkner High School