Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joshua Sillero

Quality Technician
Austin,TX

Summary

Detail-oriented Quality Technician proficient in sampling, measuring and testing NPWs. Bringing deep understanding of reporting, quality assurance and compliance issues. Looking for new professional challenges with a growing company.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Trainer

Samsung Austin Semiconductor
Austin, TX
05.2018 - Current
  • Assessed Trainee needs to develop effective training plans.
  • Monitored participant workflow and behaviors throughout training process.
  • Gathered and organized supplementary material to support structured lessons.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.

Quality Technician

Samsung Austin Semiconductor
Austin, TX
08.2017 - Current
  • Prevented unsatisfactory product from reaching consumers by examining NPW for flaws and deviations from original product specifications
  • Documented and executed detailed test plans and test cases
  • Generated detailed reports outlining results and recommendations.
  • Conducted data review and followed standard practices to find solutions.

NPW Technician

Samsung Austin Semiconductor
Austin, TX
06.2018 - 09.2021
  • Forecasted supply and demand requirements to ensure stock availability
  • Assisted in developing specialized NPW Foups due to failure analysis.
  • Organized work to meet demanding production goals.
  • Leveraged knowledge of NPW, production processes, quality control, and other techniques to maximize effective manufacture and distribution of goods.

BUISNESS CENTER REPRESENTATIVE

HEB
Austin, TX
10.2016 - 07.2017
  • Skilled at receiving and processing banking transactions while practicing proper cash handling procedures.
  • Provided account services to customers by receiving payments, cashing checks, issuing cashier checks, and sending/receiving money via western union.
  • Accurately and efficiently maintained cashier drawer
  • Processed customer transactions promptly, minimizing wait times.

Trainer

HEB
Austin, TX
08.2015 - 09.2016
  • Established positive, ongoing professional relationships with customers and co-workers
  • Resolved customer issues and answered questions while maintaining a professional and calm demeanor
  • Developed the knowledge and skills of the company's workforce to insure current and future business objectives are met

Cashier

HEB Grocery Store
Austin, TX
07.2014 - 06.2015


  • Conveyed excellent communication skills, stress resistant, and creative thinking,
  • Attained Strong product knowledge and understanding of customer base.
  • Provided a customer experience with fair, friendly, and courteous service.
  • Registered sales on a POS system by scanning items, itemizing and totaling customers' purchases.

Education

High School Diploma -

Travis High School
08.2011 - 06.2015

Skills

    Employee training

undefined

Accomplishments

    Contributed to ULK_CURE Qual time reduction project, saving us 3 hours on stop loss.

Timeline

NPW Technician

Samsung Austin Semiconductor
06.2018 - 09.2021

Trainer

Samsung Austin Semiconductor
05.2018 - Current

Quality Technician

Samsung Austin Semiconductor
08.2017 - Current

BUISNESS CENTER REPRESENTATIVE

HEB
10.2016 - 07.2017

Trainer

HEB
08.2015 - 09.2016

Cashier

HEB Grocery Store
07.2014 - 06.2015

High School Diploma -

Travis High School
08.2011 - 06.2015

Similar Profiles

CREATE PROFILE
Joshua SilleroQuality Technician