Abigail Smola
Dayton,OH
Summary
Dynamic professional with a proven track record at Aldi, excelling in customer assistance and store maintenance. Recognized for enhancing customer satisfaction through compassionate care and effective inventory management. Strong communicator and team player, committed to fostering positive relationships and driving operational efficiency. Skilled in policy enforcement and employee scheduling.
Overview
7
7
years of professional experience
Work History
Lead Store Associate
Aldi
Huber Heights, OH
11.2020 - Current
- Streamlined store operations for increased efficiency and organization through effective inventory management.
- Increased customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Maintained a clean, safe, and visually appealing store environment for both customers and employees.
- Collaborated with store manager to implement merchandising strategies that maximized sales and profitability.
- Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
Nurses Aide
Stonesprings Of Vandalia
09.2020 - 11.2020
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
Physical Therapy Assistant
Olympia Chiropractic & Physical Therapy
Bartlett, IL
01.2018 - 08.2019
- Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Assisted in reducing patient pain levels through targeted massage, stretching, and electrotherapy treatments.
- Improved patient mobility by implementing individualized therapeutic exercises and manual therapy techniques.
- Communicated with physicians to provide updates on patient care.
Education
High School Diploma -
Glenbard North High School
Carol Stream, IL04.2019
Skills
- Compassionate care
- Policy enforcement
- Employee scheduling
- Store maintenance
- Customer assistance
- Team work and communication
Accomplishments
I was one of the most vital adoption counselors at PACT Humane Society, volunteering all of my spare time helping care for and adopt out animals!
References
Amanda Campbell - ALDI assistant store manager +1 (937) 572-0353
Ted Hartman - ALDI store manager +1 (937) 902-6406
Timeline
Lead Store Associate
Aldi
11.2020 - Current
Nurses Aide
Stonesprings Of Vandalia
09.2020 - 11.2020
Physical Therapy Assistant
Olympia Chiropractic & Physical Therapy
01.2018 - 08.2019
High School Diploma -
Glenbard North High School