Abigail Soma
Titusville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Operations Manager
Bealls Outlet
Titusville
03.2023 - Current
- Trained team members on operational procedures and customer service standards.
- Built strong operational teams to meet process and production demands.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Associate
McDonald's
Titusville
06.2021 - 02.2023
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders and provided exceptional service.
- Collaborated with team members to ensure smooth daily operations.
Education
High School Diploma -
Titusville Highschool
Titusville05-2023
Skills
- Project management
- Conflict resolution
- Workforce training
- Performance monitoring
- Operations management
- Time management
- Effective communication
Timeline
Operations Manager
Bealls Outlet
03.2023 - Current
Associate
McDonald's
06.2021 - 02.2023
High School Diploma -
Titusville Highschool