Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abby Stevenson

Columbus,OH

Summary

Hospitality management graduate with extensive event operations experience, including venue coordination, timeline execution, and guest service. Known for professionalism, integrity, and attention to detail in supporting weddings and special events from setup to departure. Eager to bring a guest-focused and dependable approach to a venue coordinator role, helping create unforgettable celebrations.

Overview

5
5
years of professional experience
3
3

Certifications

Work History

Dining Room Supervisor and Event Staff

The Ohio State Faculty Club
Columbus, OH
01.2022 - Current
  • Delivered exceptional service at over 200 events, achieving a 95% client satisfaction rate.
  • Supervised daily operations to ensure seamless guest experiences through effective staff management.
  • Onboarded and trained more than 10 new team members, enhancing team efficiency and cohesion.
  • Coordinated inventory and labor controls while implementing cost-saving strategies during internship (January - May 2024).

Front Desk Intern

Le Meridien Columbus, The Joseph
Columbus, OH
09.2024 - 04.2025
  • Managed guest reservations, check-ins, and check-outs, ensuring efficient and welcoming service delivery.
  • Collaborated with housekeeping and operations teams to address special guest requests.
  • Resolved guest concerns, enhancing problem-solving skills through personalized local recommendations.

Brand Representative

Abercrombie & Fitch
Columbus, OH
08.2020 - 12.2021
  • Enhanced customer service, resulting in improved feedback scores through positive guest interactions.
  • Processed transactions for over 200 customers per shift, minimizing wait times, and elevating the shopping experience.

Education

Bachelor of Science - Hospitality Management

Columbus, OH
Columbus, OH
05.2025

Skills

  • Venue setup, breakdown, and logistics coordination
  • Team leadership and training
  • Detail-oriented approach and creative design sense
  • Client communication and guest relations
  • Audio-visual knowledge
  • Microsoft Office, Adobe Creative Suite & Canva Proficiency

Certification

  • ServSafe Manager - ANSI, 2022
  • ServSafe Alcohol - ANSI, 2023
  • Adobe Certified Associate in Graphic Design - Adobe, 2020

Timeline

Front Desk Intern

Le Meridien Columbus, The Joseph
09.2024 - 04.2025

Dining Room Supervisor and Event Staff

The Ohio State Faculty Club
01.2022 - Current

Brand Representative

Abercrombie & Fitch
08.2020 - 12.2021

Bachelor of Science - Hospitality Management

Columbus, OH