Abigail Tablan
Summary
Experienced in analyzing service communication issues, providing effective solutions while maintaining a detail-oriented approach. Adept at managing multiple projects simultaneously with accuracy and a positive attitude, complemented by an engaging and pleasant personality, fostering strong customer relationships.
Overview
9
9
years of professional experience
Work History
Facility Technician II
Randstad
Tualatin, OR
04.2022 - Current
- Ensured high-quality standards for Dry and Wet Facility Kit products through thorough inspections and adherence to protocols and supported Manufacturing teams and Pilot by configuring equipment and tools.
- Cross-trained in various units including Central Tooling Unit, Facilities Kits, Software Install Cell, and SWAT.
- Acted as a liaison between Dry and Wet Manufacturing support groups.
- Ensured operability and proper maintenance of calibrated instruments and documentation.
- Managed inventory replenishment and calibrated instrument collections for multiple sites to maintain uninterrupted production schedules.
- Contributed to successful project completions by meeting tight deadlines through diligent time management.
- Streamlined workflow through clear communication with colleagues and leadership.
- Conducted quality assurance inspections on finished components, identifying issues promptly.
- Aligned and merged materials to construct complex units and organized workstations to maximize productivity and minimize distractions.
- Inspected completed products to ensure adherence to company standards while performing preventative maintenance to keep equipment functional.
Custodian of Records
Portfolio Recovery Associates, LLC
San Diego, CA
03.2019 - 03.2020
- Reviewed and verified legal documents for accuracy, including Affidavits of Debt, Bills of Sale, Declarations, and Military Affidavits.
- Assisted in preparing pleadings for accounts involved in civil legal actions.
- Conducted thorough reviews and audits of accounts with 100% accuracy throughout the legal process.
- Provided support and served as a trial witness, ensuring compliance with relevant laws and regulations, including completion of the FDCPA assessment.
Legal Support Clerk II
Portfolio Recovery Associates, LLC
San Diego, CA
01.2018 - 03.2019
- Enhanced attorney efficiency by delivering meticulous and prompt legal support services.
- Communicated effectively with court officials and attorneys to gather crucial information for court proceedings.
- Played a key role in team development and training, contributing to the enhancement of overall productivity.
- Maintained and organized litigation materials with precision, ensuring seamless workflow and efficient case management.
- Prioritized and handled high-volume processes, including tracking document requests and reviewing accounts, to facilitate smooth legal proceedings.
Production Lead
ShoeMetro
San Diego, CA
06.2016 - 06.2017
- Led Talent and Development initiatives, overseeing onboarding and functional rotations for new hires while providing personalized coaching for skill development and performance consistency.
- Maintained open communication with leadership to ensure balanced workflow while fostering positive work environment through open communication channels.
- Provided daily and weekly reports to management for monitoring performance enhancements and conducted audits to improve production line efficiency.
- Identified trends, addressed workforce issues, and implemented corrective actions.
- Acted as subject matter expert on product listing policies and quality assurance procedures.
- Enhanced production efficiency through streamlined processes and effective scheduling techniques.
- Managed inventory records and ordered supplies promptly to prevent production delays.
Senior Associate
ShoeMetro
San Diego, CA
02.2015 - 06.2016
- Facilitate team training to broaden expertise in listing, quality control, and photography techniques.
- Improved product listings with meticulous research, precise descriptions, and specifications, resulting in an 18% overall quality improvement and collaborative 23% enhancement of the e-commerce store's presentation.
- Skillfully prepare and organize inventory manifests and inline products while meticulously collecting accurate data for seamless transfer into the company database.
- Perform thorough inspections and detailed descriptions of incoming products, accurately identifying types, attributes, styles, and technological features to uphold quality standards.
- Collaborated with photographers to craft high-quality images showcasing each product's allure. Captured captivating photos of incoming footwear for prominent storefront display, enhancing overall customer appeal.
Education
Vocational Nursing Program -
Kaplan College
01.2012
Skills
- Strategic Planning
- Team Leadership
- Critical Thinker
- Reliability
- Customer Service
- Issue Analysis
- Talent Development
- Performance Improvement
- Problem-solving aptitude
- Quality Control
References
Available upon request.
Timeline
Facility Technician II
Randstad
04.2022 - Current
Custodian of Records
Portfolio Recovery Associates, LLC
03.2019 - 03.2020
Legal Support Clerk II
Portfolio Recovery Associates, LLC
01.2018 - 03.2019
Production Lead
ShoeMetro
06.2016 - 06.2017
Senior Associate
ShoeMetro
02.2015 - 06.2016
Vocational Nursing Program -
Kaplan College