Abigail Teague
Plano
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Efficiently direct bar team member works to maximize efficiency and profitability. Talented trainer and mentor with many years of related experience. Clear and direct communicator with customer service and sales expertise.
Dedicated Bartender Shift Manager overseeing front of house operations. Devoted to food quality, recipe adherence and consistency with strong grasp of health and sanitation requirements. Successful at modeling standards of service to support quality staff execution.
Overview
5
5
years of professional experience
Work History
Bartender Shift Manager
The Brass Tap
Allen
02.2024 - Current
- Managed bar operations during high-volume shifts efficiently.
- Trained new bartenders on drink preparation and customer service standards.
- Designed seasonal drink menus to enhance guest experience and engagement.
- Oversaw inventory management and ensured stock levels met operational needs.
- Maintained cleanliness and organization of the bar area for optimal workflow.
- Led team meetings to communicate specials and promote teamwork among staff.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Planned special events such as promotions, happy hours, and live music nights to increase sales revenue.
- Assessed employee performance regularly through observation and feedback sessions.
- Coordinated with suppliers on product deliveries, pricing issues, discounts and promotional offers.
Associate
Smoothie King
Mckinney
11.2021 - Current
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Mentored and coached other team members to meet daily sales goals.
- Educated new hires on company policies and procedures by designing and developing training program.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
Server
Cheddars Stratch Kitchen
Allen
02.2022 - 02.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Took accurate food and drink orders from customers at tables.
- Served food and beverages promptly to enhance guest experience.
- Maintained cleanliness of dining area and tables throughout shifts.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Resolved customer complaints effectively to ensure satisfaction.
- Assisted in training new servers on menu items and service standards.
- Processed payments accurately using point-of-sale system efficiently.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Pluckers Wing Bar
Allen
02.2021 - 02.2022
- I ran food
- Bussed tables
- Greeted guests
- Took orders
- Communicated with my team and guests
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Maintained cleanliness and organization of dining area and service stations.
Brand Associate
Old Navy
Allen
11.2020 - 11.2021
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Drove sales and service using suggestive selling techniques and observing non-verbal cues.
- Executed signage and markdown processes to meet productivity and pricing standards.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Completed floorsets, filled floor and rang up customers.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
Education
N/A - Liberal Arts And General Studies
Collin County Community College District
Plano, TXSkills
- Customer Service
- Verbal and Written Communication
- Attention to Detail
- Suggestive Selling
- Pivot Tables
- Stockroom Management
- Proofreading and Editing
- Billing and Payment Processing
- Cash Register Systems
- Dietary Restrictions
- Hospitality Management
- Multiple Priorities Management
- Issue Resolution
- Guest Satisfaction
- General Housekeeping
- Calendar Management
- Folding Clothes
- Restaurant Operation
- Bar management
- Inventory control
- Craft cocktail preparation
- Event planning
- Staff training
- Sales promotion
- Financial recordkeeping
- Team leadership
- Performance evaluation
- POS system operation
- Beverage making
- Ordering supplies
- Aloha POS
- Dining room management
Skills
- Employee Relationships
- Communications Strategies
- Persuasive Selling
- Working with Teammates
- Work Planning and Prioritization
- Professional and Courteous
- Guest Inquiries
Timeline
Bartender Shift Manager
The Brass Tap
02.2024 - Current
Server
Cheddars Stratch Kitchen
02.2022 - 02.2024
Associate
Smoothie King
11.2021 - Current
Server
Pluckers Wing Bar
02.2021 - 02.2022
Brand Associate
Old Navy
11.2020 - 11.2021
N/A - Liberal Arts And General Studies
Collin County Community College District