Abigail Thoren
Chicago,IL
Summary
Resourceful professional with a successful track record of resolving critical issues in a time-sensitive environment. Experienced in working collaboratively with teams. Highly engaged, team-oriented, and strategic leader adept at managing employee and customer relations. Known for maintaining a positive attitude.
Overview
9
9
years of professional experience
Work History
Supervisor
Scooters Coffee
Coralville, IA
08.2023 - Current
- Work efficiently in a fast-paced environment to create a positive experience for our patrons.
- Monitor supply levels for speedy restocking to keep up with store demand.
- Excellent communication skills with customers and coworkers.
- Monitor employee productivity levels regularly to identify areas of improvement.
- Provide guidance and direction to subordinates regarding job duties and responsibilities.
Administrative Assistant
North Shore Survey
Northfield, IL
05.2018 - 08.2022
- Worked to develop a marketing plan to promote company awareness.
- Successfully managed company social media accounts.
- Communicated effectively and professionally with clients in written and verbal format.
- Scheduled client appointments promptly and courteously.
- Developed new organization process for office files and Plats of Survey.
- Developed computer skills by learning MS Office and FileMaker Pro.
Registered Soccer Referee
GLSA
Libertyville, IL
08.2015 - 05.2017
- Registered Soccer Referee for Club FC And high school soccer games
- Ensure games are conducted in a safe and orderly manner, by controlling players, coaches, and parents as well as enforcing laws of the game.
Education
MBA - Project Management
University of Southern Indiana
Evansville, IN07-2025
Bachelor of Business Administration - Marketing
University Of Iowa
Iowa City, IA05.2024
Associate of Arts -
College Of Lake County
Grayslake, IL05.2022
Skills
- Five Years in B2C Relations
- Digital marketing expertise
- Microsoft Office Proficiency
- Proficient in MS Excel
- OneDrive Management
- SharePoint Integration
- Strategic Planning
- Schedule development
- FileMaker Pro Expertise
- Digital Design Expertise
- AutoCAD Proficiency
Proudmoments
- Phi Theta Kappa honors sorority admission.
- Volunteering for TOPSoccer, a program for children with physical and/or cognitive special needs.
- Girl Scouts Bronze Award.
Volunteer Experience
Misericordia volunteer: Procured a sense of patience and understanding towards others by assisting the profoundly disabled, and developed a sense of compassion toward those in need.
Timeline
Supervisor
Scooters Coffee
08.2023 - Current
Administrative Assistant
North Shore Survey
05.2018 - 08.2022
Registered Soccer Referee
GLSA
08.2015 - 05.2017
MBA - Project Management
University of Southern Indiana
Bachelor of Business Administration - Marketing
University Of Iowa
Associate of Arts -
College Of Lake County