Abigail Thorp
Sandusky,MI
Summary
Detail-oriented professional with strong communication skills, adept at processing financial transactions and maintaining confidentiality. Committed to delivering exceptional customer service and enhancing client relationships.
Overview
1
1
year of professional experience
Work History
Bank Teller
Eastern Michigan Bank
Sandusky, MI
10.2025 - 08.2026
- Processed diverse financial transactions, ensuring accuracy and compliance with banking standards.
- Balanced cash drawer daily with a high degree of accuracy.
- Maintained detailed and accurate records of customer interactions.
- Protected confidential customer information while adhering to bank policies.
- Identified potential fraud risks and transaction irregularities.
- Performed vault and ATM balancing and cash-routing procedures.
- Assisted customers with account inquiries and transaction histories.
- Evaluated customer needs and recommended appropriate bank services.
Cashier
Lugo's
Sandusky, MI
07.2025 - 10.2025
- Assisted customers in person and by phone, delivering friendly and efficient service that enhanced customer satisfaction.
- Processed customer orders accurately while maintaining a fast-paced workflow.
- Collaborated with team members to ensure smooth daily operations and timely order completion.
- Addressed customer concerns and resolved issues professionally.
- Maintained a clean, organized, and welcoming environment.
- Demonstrated patience and composure when handling difficult situations and customer interactions.
Education
Bachelor of Science - Accounting
Central Michigan University
Mt. Pleasant, MI12-2028
Associate of Science - Business
St Clair County Community College
Port Huron, MI08-2026
Skills
- Written and verbal communication
- Customer service and relationship building
- Microsoft Office proficiency
- Confidential information handling
- Procedure compliance
- Adaptability in fast-paced environments
- Customer engagement
- Calmness under pressure
Timeline
Bank Teller
Eastern Michigan Bank
10.2025 - 08.2026
Cashier
Lugo's
07.2025 - 10.2025
Bachelor of Science - Accounting
Central Michigan University
Associate of Science - Business
St Clair County Community College