Abigail Tschacher
Watauga
Summary
Goal-oriented Manager dedicated to continuous improvement and driving positive business impact. Talented problem-solver and leader with high-level business and financial acumen. Motivates teams to reach performance goals and business objectives.
Overview
5
5
years of professional experience
Work History
Suite Attendant/ Bartender
Levy
04.2022 - Current
- Met consistently high standards of cleanliness, sanitation, and organization
- Assisted with set up of food, beverage, and other items for events taking place in the suite area
- Greeted guests and ensured their comfort in the suite area
- Provided friendly and courteous service to all guests within the suite area.
Manager
Jets Pizza
08.2019 - Current
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees
- Mentored and trained new employees on company policies and procedures
- Utilized strong analytical and problem-solving skills to address operational issues
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Front Desk Receptionist
Vision
06.2023 - 06.2023
- Delivered exceptional customer service by offering requested information and independently resolving issues
- Managed smooth check-outs, discussing charges, collecting payments, and issuing statements, and insurance
- Prepared for upcoming appointments by printing patient information and forms
- Greeted, assisted and directed visitors with professional attitude.
- Scheduled, coordinated and confirmed appointments and meetings, talked to customers about co-pay and deductibles
Customer Service Associate
Walgreens
08.2022 - 04.2023
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards
- Resolved product or service problems by clarifying customer's complaint and determining cause of problem
- Followed up with customers to support satisfaction and resolve any issues
- Assisted customers with product selection, order entry, and payment processing.
Education
High School Diploma -
Keller Central Highschool
Fort Worth, TXBachelor Of Science - Biology and Public Health
Hardin-Simmons University
Abilene, TX05.2022
Skills
- Communication
- Planning and organizing
- Training and development
- Reliability
- Team building
- People skills
- Customer Service
- Decision making
- Budget Management
Accomplishments
- Varsity cross country and track award.
- A honor roll
- Surpassed the goal number of upsells in the food industry.
References
References available upon request.
Extracurricular Activities
Track & Field Team Cross country Varsity Cross country Varsity track Spanish club Serving with kids at church
Timeline
Front Desk Receptionist
Vision
06.2023 - 06.2023
Customer Service Associate
Walgreens
08.2022 - 04.2023
Suite Attendant/ Bartender
Levy
04.2022 - Current
Manager
Jets Pizza
08.2019 - Current
High School Diploma -
Keller Central Highschool
Bachelor Of Science - Biology and Public Health
Hardin-Simmons University