Cassidy Sommer
San Tan Valley ,AZ
Summary
Upbeat food service professional with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements. Manages fast-paced work and maintains personable attitude to drive satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Banquet Server/Bridal Suite Attendant
El Chorro Lodge
12.2022 - Current
- Working events up to 600 guests
- Promoted to Bridal Suite attendant: I am a shadow for the bride and groom on wedding days and get them anything they may need
- Guaranteeing we are set up for success by completing set up of events prior to other team members arriving
- Facilitated pop up action stations for NFL House during the Superbowl in 2023
Cashier/Server/keyholder
Coconut's Fish Cafe
06.2023 - 09.2023
- Balancing cash drawer at the end of each shift
- Responsible for locking the doors and arming the alarm at the end of the night
- Issuing refunds and credits to customers on POS system and documenting reasons
Dining Room/Banquet Server
Basin Harbor Resort
05.2021 - 10.2022
- Responsible for training new servers in company policies, guest service standards and best practices
- Memorizing menu additions, changes and limited offerings
- Responsible for set up and breakdown of events including; tables, linen, glassware, utensils, and buffets
- Performing proper wine service when needed
- Training in other areas such as busser, food runner, and host
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
Bakery and Cashier Associate
Hannaford
05.2018 - 05.2021
- Operating cash registers and bagging, handling transactions, and providing accurate change to customers
- Significantly decreased wait times for customers with my fast paced work
- Training in the liquor store to assist when those employees go on break
- Operating baking equipment such as bread slicers, and ovens to assist in production process
- Preparing custom cake orders and items for display cases by discussing design options with customers and manager and ensuring timely completion
Volunteer Student Art Teacher
Saint Benedict Academy
09.2018 - 12.2018
- Creating daily lesson plans in art for students because they don't provide an art program/art teachers
- Teaching preschool through 6th grade
- Learning how to best communicate with the students on their level, and how to manage a classroom
- Adapting lessons in class for some students who struggle to keep up with their peers
Education
Bachelor of Arts (B.A.) - Art and Horticulture
University of Vermont
Burlington, Vermont05.2021
Skills
- Customer service and satisfaction
- Motivation to learn
- Communication
- Time Management
- Taking initiative
- Resilience
- Leadership
- Multitasking
- Motivation to succeed
- Strong teamwork
- Creativity
Certification
- ServSafe Food Handler's Certification
Timeline
Cashier/Server/keyholder
Coconut's Fish Cafe
06.2023 - 09.2023
Banquet Server/Bridal Suite Attendant
El Chorro Lodge
12.2022 - Current
Dining Room/Banquet Server
Basin Harbor Resort
05.2021 - 10.2022
Volunteer Student Art Teacher
Saint Benedict Academy
09.2018 - 12.2018
Bakery and Cashier Associate
Hannaford
05.2018 - 05.2021
Bachelor of Arts (B.A.) - Art and Horticulture
University of Vermont
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