Abigail Tufenkjian
Seattle,WA
Summary
Dynamic and engaging bartender with a proven track record at Applebee's RMH, excelling in customer service and suggestive selling. Highly reliable team player skilled in multitasking and maintaining cleanliness, contributing to enhanced guest satisfaction and retention. Committed to creating a welcoming atmosphere while efficiently managing bar operations.
Overview
6
6
years of professional experience
Work History
Bartender
Applebees Rmh
Gilbert, AZ
11.2022 - 05.2025
- Prepared a variety of cocktails and beverages according to established recipes.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management by tracking supplies and notifying management of low stock.
- Engaged with customers to provide exceptional service and create a welcoming atmosphere.
- Learned and implemented safety protocols for handling alcohol and food items responsibly.
- Collaborated with team members to streamline service during peak hours for improved efficiency.
- Provided exceptional customer service, enhancing guest satisfaction and retention.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Native Grill & Wings
San Tan Valley, AZ
05.2020 - 11.2022
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
- Maintained cleanliness and organization of dining area according to health standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Checked guests' identification before serving alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Cashier
Party City
Queen Creek, AZ
07.2019 - 12.2019
- Prepared a variety of cocktails and beverages according to established recipes.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management by tracking supplies and notifying management of low stock.
- Engaged with customers to provide exceptional service and create a welcoming atmosphere.
- Learned and implemented safety protocols for handling alcohol and food items responsibly.
- Collaborated with team members to streamline service during peak hours for improved efficiency.
- Provided exceptional customer service, enhancing guest satisfaction and retention.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High School Diploma -
Casteel High School
Queen Creek, AZSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Cleanliness and hygiene
- Suggestive selling
Timeline
Bartender
Applebees Rmh
11.2022 - 05.2025
Server
Native Grill & Wings
05.2020 - 11.2022
Cashier
Party City
07.2019 - 12.2019
High School Diploma -
Casteel High School