Abigail Tunney
Williamstown,NJ
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Waitress
Reddog's Hi Point Pub
09.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bartender
Reddog's HI Point Pub
05.2024 - Current
- Collaborated with management to create promotional events, increasing bar visibility and customer turnout.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Waitress
Duffer's Restaurant
05.2020 - 09.2024
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new team members on menu offerings and service standards.
Education
Bachelor of Science - Exercise Science
Stockton University
Galloway, NJ12-2026
High School Diploma -
Oakcrest High School
Mays Landing, NJ06-2022
Skills
- Attention to detail
- Service prioritization
- Time management
- Strong multitasking
Timeline
Waitress
Reddog's Hi Point Pub
09.2024 - Current
Bartender
Reddog's HI Point Pub
05.2024 - Current
Waitress
Duffer's Restaurant
05.2020 - 09.2024
Bachelor of Science - Exercise Science
Stockton University
High School Diploma -
Oakcrest High School
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