Abigail Ullery
Oklahoma City,OK
Summary
A diverse background in multiple trades, and career fields. Developing multiple skillsets. Knowledge based work to outreach career expectations, and driven spirit to ever expand in any field presented.
Overview
7
7
years of professional experience
Work History
Sales Representative
David Stanley Dodge
06.2024 - 07.2024
- Participated in weekly team meetings to discuss sales goals and strategies, resulting in improved collaboration across departments.
- Increased customer satisfaction by providing tailored advice on vehicle selection and features.
- Established rapport with clients through active listening and genuine interest in their needs, ultimately guiding them towards the most suitable vehicle choice.
- Trained new hires on company protocol and product offerings, cultivating a well-informed salesforce capable of meeting client needs expertly.
- Boosted dealership sales through personalized follow-ups and relationship-building with clients.
Technician
Mobility city
03.2024 - 05.2024
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Quality Assurance Analyst
Dorada Foods
07.2023 - 02.2024
- Food safety and quality management
- NDA signed
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Participated in third-party audits of facility operations demonstrating commitment to transparency and adherence to industry standards.
- Enhanced product quality by conducting routine inspections and implementing corrective actions.
- Conducted training sessions on food safety standards and best practices, raising awareness among production staff members.
- Improved communication between departments by participating in regular meetings and sharing relevant findings from quality assurance activities.
- Examined chemical or biological samples to identify contaminants.
Lead Technician
Take 5 Oil Change
12.2021 - 11.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Sales Associate
Glo Tanning
08.2020 - 11.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Outside Sales Representative
Fastenal
09.2017 - 07.2018
- Logistics, delivery, account management, collections and repayment procedures, cash handling, customer service, general duties
- Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
- Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Stayed current on company offerings and industry trends.
- Informed customers of promotions to increase sales productivity and volume.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
No Degree - Funeral Directing/Mortuary Sciences
University of Central Oklahoma
Edmond, OK01-2025
No Degree - Crime scene investigations, criminal justice
Northern Oklahoma College
Tonkawa, OK09.2020
Skills
- Outside Sales
- Store Management Experience
- Account Management
- Sales
- Security
- Logistics
- Sales Management
- Time Management
- Inside Sales
- Purchasing
- Retail Sales
- Salesforce
- Cold Calling
- Troubleshooting
- Management
- Administrative Experience
- Maintenance
- Upselling
- Customer service
- Phone etiquette
- Communication skills
- Computer skills
- Telemarketing
- Cash handling
- Cash register
- Clerical experience
- Filing
- Microsoft Office
- Typing
- Computer literacy
- Quality assurance
- Procurement
- Quality management
- Microsoft Excel
- Organizational skills
- Retail management
- Supervising experience
- Assistant manager experience
- Manufacturing
- FDA regulations
Timeline
Sales Representative
David Stanley Dodge
06.2024 - 07.2024
Technician
Mobility city
03.2024 - 05.2024
Quality Assurance Analyst
Dorada Foods
07.2023 - 02.2024
Lead Technician
Take 5 Oil Change
12.2021 - 11.2023
Sales Associate
Glo Tanning
08.2020 - 11.2020
Outside Sales Representative
Fastenal
09.2017 - 07.2018
No Degree - Funeral Directing/Mortuary Sciences
University of Central Oklahoma
No Degree - Crime scene investigations, criminal justice
Northern Oklahoma College
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