Abigail Ulrich
Doylestown,PA
Summary
Dynamic leader with a proven track record at Bath & Body Works, enhancing sales strategies and team cohesion. Excelled in business analysis and motivational techniques, boosting customer satisfaction and sales performance. Skilled in project management and leadership, achieving significant improvements in sales outcomes and team productivity.
Overview
5
5
years of professional experience
Work History
Lead Sales Supervisor
Bath & Body Works
Warrington, PA
08.2023 - 10.2024
- Resolved customer complaints in a professional manner.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
- Led initiatives to coach and motivate associates, boosting customer satisfaction.
- Supported creation of strategies for effective execution and improved performance within the business.
Retail Keyholder
Bath & Body Works
Warrington, PA
10.2021 - 08.2023
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
- Developed extensive product knowledge, growing revenue and building consumer base.
- Tracked inventory levels for restocking merchandise when necessary.
- Cultivated talent and fostered relationships to create a positive work environment.
- Outlined workday targets for staff beginning their shifts.
- Facilitated better customer relationships for increased satisfaction.
Associate
Bath & Body Works
Warrington, PA
03.2021 - 10.2021
- Cleverly restocked merchandise in neat, eye-catching patterns to increase customer interest.
- Performed cash register functions accurately and efficiently.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
Associate
The Total Animal
New Hope, PA
05.2019 - 08.2020
- Upheld a clean environment promoting positivity.
- Managed transaction processes for cash and credit payments.
- Greeted customers to determine wants or needs.
Education
Associate of Business Administration - Marketing Management
Bucks County Community College
Newtown, PA05-2025
Skills
- Sales strategy development
- Team building
- Sales enablement
- Meeting quotas
- Motivational skills
- Business analysis
- Customer Service
- Organization
- Project management
- Leadership
Timeline
Lead Sales Supervisor
Bath & Body Works
08.2023 - 10.2024
Retail Keyholder
Bath & Body Works
10.2021 - 08.2023
Associate
Bath & Body Works
03.2021 - 10.2021
Associate
The Total Animal
05.2019 - 08.2020
Associate of Business Administration - Marketing Management
Bucks County Community College