Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ABIGAIL VIZCAINO

ABIGAIL VIZCAINO

Santa Ana,California

Summary

Well-rounded Office Manager possessing excellent clerical and team support abilities. Skilled in organizing office operations. Committed to satisfying customer needs and meeting office demands.

Energetic and equipped to support day-to-day operational functions and accomplish business goals.

Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Excellent team player as well.

Humbleness and honesty are the 2 best policies.

Overview

15
15
years of professional experience

Work History

Office Assistant

Moreno's Construction
Santa Ana, California
12.2023 - Current
  • Assist with basic QuickBooks tasks and reports including typing estimates and invoices, record payments and run customer balance reports.
  • Assist with basic APD payroll functions such as running single reports and providing employees with a copy of their paystubs.
  • Coordinate with Foreman to schedule jobs. This company does not use any type of scheduling system so I offer to create an Online project calendar using an online scheduling app.
  • Translating Spanish work reports into Invoices in English.
  • Creating basic income reports for the Owner.
  • Write checks. Make online payments. Accurately tally up tons of receipts.
  • Answer the phone and provide customers with the information they need regarding a project.
  • Assist in gathering the pertinent documents in preparation for a Payroll and Tax Audit.
  • Keeping record of Mortgage Statements and Insurance Policies for all purchased properties.
  • Collect rent and keep record of payments, update the rent roll sheet as needed.
  • File requests for parking permits in behalf ot the tenants.
  • Write letters to tenants for a variety of reasons such as the result of a Property Inspection, Citation, Parking violation, etc. Either English or Spanish.

Office Manager/Embroidery Design Digitizer

EMBROIDERY USA
Santa Ana, California
09.2016 - 12.2023
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Answered phone calls and responded to emails.
  • Processed orders.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records.
  • Reviewed files and records to obtain information and respond to requests.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Creating designs for embroidery decoration using the Wilcom America software.
  • Estimating the stitch count of a design without making use of the Wilcom stitch estimator.

Store Manager

SUBWAY®Restaurants
Palmdale, CA
10.2008 - 09.2015
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Managed day-to-day operations of restaurant.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Optimized profits by controlling food, beverage and labor costs.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Education

High School Diploma -

REGIONAL PREPARATORY SCHOOL
FOREIGN
06.2007

GED -

Other.

Skills

  • Office Management
  • Staff Management
  • Supply Management
  • Invoicing and Billing
  • Administrative Support
  • Data Entry
  • Customer Service

Languages

English
Professional
Spanish
Professional

Timeline

Office Assistant

Moreno's Construction
12.2023 - Current

Office Manager/Embroidery Design Digitizer

EMBROIDERY USA
09.2016 - 12.2023

Store Manager

SUBWAY®Restaurants
10.2008 - 09.2015

High School Diploma -

REGIONAL PREPARATORY SCHOOL

GED -

Other.

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ABIGAIL VIZCAINO