Abigail Waite
Sheridan
Summary
Hardworking employee with years of experience in customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience,which are crucial for addressing customer/ children needs effectively and building positive relationships.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Assistant Director/Childcare Lead Teacher
Kids R Kids Childcare And Learing Center
Greenville
07.2018 - Current
- Supervised staff to ensure compliance with safety and educational standards.
- Communicated regularly with parents regarding child development and center activities.
- Implemented policies to maintain a safe and nurturing environment for children.
- Planned engaging educational activities to promote child development and learning.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Collections/ Customer Service
All-star Payday Loans
Big Rapids
06.2017 - 04.2018
- Helping customers understand loaning process, creating new loans, helping with the existing loans.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Collecting payment,arranging court dates When necessary for payment arrangements
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Data entry with different computer softwares.
Cashier /Service Desk Woker
Walmart shopping center
Big Rapids
06.2016 - 05.2017
- Operated cash register and processed customer transactions efficiently.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with inquiries and provided product information promptly.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
Tax prepare
Simply tax
Holland
02.2021 - 05.2021
- Prepared and filed federal and state tax returns for individual clients.
- Reviewed client financial documents for accuracy and completeness.
- Utilized tax software to enhance accuracy and efficiency in filings.
- Worked on making spreadsheets when necessary,used exc
Education
Chippewa Hills High School
Remus, MISkills
- Problem solving
- Organizational skills
- Communication
- Hands on learner
- Creative
- Multitasking
References
References available upon request.
Timeline
Tax prepare
Simply tax
02.2021 - 05.2021
Assistant Director/Childcare Lead Teacher
Kids R Kids Childcare And Learing Center
07.2018 - Current
Collections/ Customer Service
All-star Payday Loans
06.2017 - 04.2018
Cashier /Service Desk Woker
Walmart shopping center
06.2016 - 05.2017
Chippewa Hills High School