Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Wescott

Erie,PA

Summary

Recent graduate with foundational knowledge in Public Health and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

8
8
years of professional experience

Work History

Front Desk Associate

Affordable Care LLC
08.2024 - Current
  • Took appointments over phone, in person, and via computer for patients and provided confirmation information.
  • Collected deposits, fees, and payments.
  • Greeted patients upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Completed daily clerical work
  • Completed insurance breakdowns and submitted claims

Fun Expert

Carnival Cruise Line
07.2023 - 08.2024
  • Communicated with a diverse team and client base
  • Built rapport and long-term relationships within the call center
  • Coordinate with cross-functional teams to identify process gaps and develop solutions, resulting in the improvement of systems within the call center
  • Assisted clients with IT centered process issues

Intern

Crawford County Care Center
01.2023 - 04.2023
  • Answered phones, greeted office visitors, and helped prepare for client meetings
  • Assisted administrative staff with organization of documents in different sorting systems
  • Trained new hires alongside the educator for the facility
  • Assisted calling respective potential new hires and organizing all necessary related onboarding paperwork
  • Gave presentations to employees and residents about health and safety regulations

Cashier

McCullough's Icecream Shoppe
04.2017 - 10.2022
  • Manage and process sales transactions
  • Interface with customers to develop and utilize interpersonal skills
  • Train new hires on sales processes, customer service, and POS systems
  • Maintained a detailed knowledge of available products and communicated information to customers

Education

Bachlor's - Public Health

Slippery Rock University
Slippery Rock, Pennsylvania
05-2023

Skills

  • HIPAA
  • Strong Interpersonal Skills
  • Proficient in Multitasking
  • Accurate and Precise
  • Medicare, Medicaid, and CHIP
  • Proficient in the Use of Office Suite

Timeline

Front Desk Associate

Affordable Care LLC
08.2024 - Current

Fun Expert

Carnival Cruise Line
07.2023 - 08.2024

Intern

Crawford County Care Center
01.2023 - 04.2023

Cashier

McCullough's Icecream Shoppe
04.2017 - 10.2022

Bachlor's - Public Health

Slippery Rock University
Abigail Wescott