Overview
Work History
Education
Skills
Timeline
Generic

Abigail Williams

Grapevine,US

Overview

6
6
years of professional experience

Work History

Front Desk Supervisor

Messina’s Shoe Repair
11.2022 - Current
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
  • Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.

Sales associate

Victoria's Secret
02.2022 - 10.2022
  • Helped customers navigate store, complete sales, and process returns.
  • Created great customer experiences with personalized sales support.
  • Informed customers of promotions and special offers to increase sales.
  • Assisted customers with sales and service needs.
  • Demonstrated selling experience in fast-paced, service-oriented retail setting.
  • Built attractive displays and merchandised products.

Sales associate

Bath & Body Works
05.2021 - 12.2021
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Customer service associate

GV/ HEB Martial Arts
03.2019 - 04.2021
  • Answered phones and resolved customer issues and complaints.
  • Drove sales by identifying customer needs and making product and service referrals.
  • Maintained knowledge of products and services to promote, upsell, and cross-sell.
  • Interacted with customers, promoting excellent service and experiences to generate repeat business.

Education

High School Graduate - undefined

Colleyville Heritage High School
04.2021

Skills

  • Hospitality and accommodation
  • Strong communication
  • Meeting deadlines
  • Service-oriented
  • Positive and professional

Timeline

Front Desk Supervisor

Messina’s Shoe Repair
11.2022 - Current

Sales associate

Victoria's Secret
02.2022 - 10.2022

Sales associate

Bath & Body Works
05.2021 - 12.2021

Customer service associate

GV/ HEB Martial Arts
03.2019 - 04.2021

High School Graduate - undefined

Colleyville Heritage High School

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Abigail Williams