Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amir Lutvi

Grapevine

Summary

Dynamic professional with a proven track record at Pastafina, excelling in customer service and multitasking. Recognized for enhancing guest engagement through effective communication and upselling techniques. Committed to maintaining high standards of hospitality while ensuring operational efficiency and satisfaction in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Waiter

Pastafina
Granbury
07.2024 - Current
  • Managed high volume of customers during peak hours, ensuring prompt service delivery.
  • Upsold daily specials and promotions to boost guest engagement and increase sales.
  • Maintained clean and organized dining area, fostering a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to efficiently manage multiple tables without sacrificing attention to detail.

Home Delivery and Installations

Reinoso Brothers Inc
Grayslake
04.2018 - 05.2024
  • Resolved customer complaints and delivery issues, preserving positive business reputation.
  • Optimized route planning and navigation techniques, enhancing delivery efficiency.
  • Conducted thorough pre-delivery inspections to ensure accurate loading of items onto vehicles.
  • Provided knowledgeable and friendly service to promote high levels of customer satisfaction.

Machinery Operator

Super Shocks
Grayslake
09.2016 - 02.2018
  • Established reputation for reliability through consistent punctuality and strong work ethic.
  • Ensured compliance with industry regulations by adhering to safety guidelines during machinery operation.
  • Reduced downtime by swiftly troubleshooting and resolving machinery issues.
  • Facilitated smoother workflows by effectively communicating project updates and equipment adjustments with team members.
  • Operated machinery to assemble shock absorbers for multiple vehicle models.

Education

High School Diploma -

Grayslake Central High School
Grayslake, IL
06.2018

Skills

  • Multitasking and organization
  • Customer service
  • Effective communication
  • Time management
  • Problem solving
  • Hospitality and accommodation
  • Food service and safety
  • Cash handling
  • Professional appearance
  • Guest relations management
  • Pressure management
  • Team leadership

References

References available upon request.

Timeline

Waiter

Pastafina
07.2024 - Current

Home Delivery and Installations

Reinoso Brothers Inc
04.2018 - 05.2024

Machinery Operator

Super Shocks
09.2016 - 02.2018

High School Diploma -

Grayslake Central High School

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