Abigail Wootan
Roseland,LA
Summary
Dynamic hospitality professional with extensive experience at American Cruise Lines, excelling in customer service and teamwork. Proven ability to enhance guest experiences through effective problem-solving and attention to detail. Skilled in up-selling techniques and maintaining a clean, organized environment, ensuring satisfaction and loyalty among repeat customers.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Host
Blackened Brew
Hammond, Louisiana
08.2026 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating and minimize wait times.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Monitored dining flow to enhance overall guest experience during busy shifts.
- Greeted guests and gathered information to seat groups or place on waitlist.
Server/Bartender
American Cruise Lines
02.2026 - 08.2026
- Five-star restaurant experience
- Trained new servers and bartenders on menu offerings and service standards.
- Developed relationships with repeat guests to enhance their dining experience.
- Provided exceptional service to guests during dining and bar operations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Crew Member
Sonic
Amite, LA
06.2023 - 08.2025
- Greeted customers in a friendly and professional manner, ensuring
- Customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change
- And counting money back to customers.
- Coordinated with other crew members to complete assigned tasks
- Quickly and effectively.
- Trained new crew members, ensuring a complete understanding of
- The work stations
- Cross-trained in multiple positions within the store as needed.
Sales Associate
Woozey Acres
Roseland, LA
01.2021 - 08.2025
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized, and free of clutter at all times.
- Assisted customers with product selection to ensure customer
- Satisfaction.
Childcare Assistant
Oak Forest Academy
Amite, LA
03.2022 - 12.2024
- Supervised outdoor playtime to support child safety.
- Encouraged creativity through music, art projects, storytelling, and
- Other activities.
- Responded quickly and effectively to any medical emergencies or
- Situations involving injury or illness.
- Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
Education
Practical Nursing
Northshore Technical Community College
Hammond, LASkills
- Teamwork and collaboration
- Cleaning and sanitizing
- Multitasking and organization
- Problem-solving
- Attention to detail
- Safety awareness
- Salesmanship
- Customer service
- Up-selling techniques
Certification
CPR
Phone - Number
(985) 520-1417
Contact - Location
Roseland
Timeline
Host
Blackened Brew
08.2026 - Current
Server/Bartender
American Cruise Lines
02.2026 - 08.2026
Crew Member
Sonic
06.2023 - 08.2025
Childcare Assistant
Oak Forest Academy
03.2022 - 12.2024
Sales Associate
Woozey Acres
01.2021 - 08.2025
Practical Nursing
Northshore Technical Community College