Abigail Young
Union,KY
Summary
Dynamic and reliable professional with a proven track record in fast-paced environments, including notable tenures at McDonald's and Walgreen's. Excelled in enhancing customer satisfaction through exceptional service and timely deliveries. Skilled in cash handling and problem-solving, demonstrating integrity and strong communication abilities. Achieved significant improvements in efficiency and customer feedback.
Overview
3
3
years of professional experience
Work History
Door Dash Driver
Door Dash
05.2024 - Current
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Crew Member
McDonald's
04.2023 - 05.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
Cashier
Walgreens Pharmacy
12.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Stocked shelves with merchandise as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
Grocery Clerk
Kroger's Grocery
05.2021 - 12.2021
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Provided assistance with loading groceries into customer vehicles upon request, as well as pushing carts inside.
Education
High School Diploma -
Holy Cross District High School
Covington, KY06-2023
Skills
- Time Management
- Problem-Solving
- Integrity and Honesty
- Cash Handling, Store Opening and Closing
- Punctual and Reliable
- Strong Verbal and Written Communication Skills
- Hospitality Service Expertise
- Food and Beverage Preparation
Timeline
Door Dash Driver
Door Dash
05.2024 - Current
Crew Member
McDonald's
04.2023 - 05.2024
Cashier
Walgreens Pharmacy
12.2021 - 02.2022
Grocery Clerk
Kroger's Grocery
05.2021 - 12.2021
High School Diploma -
Holy Cross District High School