Abigail G. Schroeder
Ballwin,MO
Summary
Results-driven retail, management, and hospitality professional with a proven ability to achieve business success through hard work. Cultivates collaborative team environments and consistently surpasses operational objectives in fast-paced settings. Renowned for adaptability and meticulous attention to detail, ensuring seamless alignment with business requirements. Proficient in inventory management and delivering exceptional customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Waitress
TJ’s Wings
02.2024 - Current
- Assist in creating and designing food & drink menu(s).
- Assist in organizing catered events.
- Assist in training approximately 5 new hires, providing guidance on restaurant standards and best practices.
- Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serves food and beverages promptly with focused attention to customer needs.
- Experience with POS system to place orders, manage bills, and handle complimentary items.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
Store Manager
Clothes Mentor Ellisville
05.2018 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Promoted/created digital media marketing content through socials (Instagram, Facebook)
- Rotated merchandise and displays to feature new products and promotions every week.
- Experience with CRM systems.
- Managed inventory control, cash control, and store opening and closing procedures.
- Organized sale and marketing events.
- Assisted with hiring, training and mentoring new staff members.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed store organization, maintenance, and purchasing functions.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
Education
Bachelor of Arts - Marketing
Maryville University
St. Louis, MO12.2024
Associate in Arts - Business Administration
Saint Louis Community College
St. Louis, MO05.2023
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Great Understanding of CRM systems
- Time Management
- Organization
- Strong Work Ethic
- Guest Engagement
Awards
- Cum Laude Honors (AABA)
- Dean’s List member (2022, 2023)
Certification
- Hootsuite Social Media Marketing Certification
- Hootsuite Platform Certification
Hootsuite Social Media Marketing Certification
An industry-recognized online marketing course to give marketers foundational social marketing skills to grow followers, engagement, and business results.
Hootsuite Platform Certificate
An industry-recognized certification that demonstrates expertise with the world's most-used social media management platform to clients and employees.
Timeline
Server/Waitress
TJ’s Wings
02.2024 - Current
Store Manager
Clothes Mentor Ellisville
05.2018 - 04.2024
Associate in Arts - Business Administration
Saint Louis Community College
Bachelor of Arts - Marketing
Maryville University
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