Abigail Lopez

Created health care open enrollment benefit materials using Microsoft Publisher and Adobe Acrobat. Setup and implemented benefit enrollment pages in Employee Navigator for small group employers and employees.

Responsible for contacting insurance companies regarding billing discrepancies, tracking insurance authorizations and correspondence, communicating with clients and clinicians, assisting with scheduling, intaking new clients, maintaining confidential client and proprietary records, complying with HIPAA regulations, general administrative tasks such as filing and customer service.

Coordinated team of 10 volunteers rescuing cats in burn zone following major wildfire. Scheduled and dispatched teams to feeding stations, mapped routes, coordinated with other rescue organizations for intaking cats that had been rescued, assisted in reuniting rescued cats with owners, managed social media presence and website, solicited and managed donations and maintained supply inventory.

Picked up and delivered documents for multiple medical providers in the Chico area. Handled billing and customer accounts, invoicing, and collections.

In the Member Relationship Coordinator role: Fostered relationships with member businesses, planned and hosted networking events, solicited and onboarded new members, and general clerical tasks. In the graphic designer role: Designed advertising, web and print media for Oroville Economic Alliance's Annual Gala. Designed various handouts, information packets, posters, and web graphics for Chamber programs and activities.

Categorized incoming products within a taxonomy of over 26,000 possible categories, worked heavily within Excel and proprietary tools.

Managed photographer’s daily job bags and acted as point of contact to school administrators. Assisted customers with orders and returns, managed incoming and outgoing mail, and assisted Territory Manager with assorted projects on an as-needed basis. Designed promotional booklets, flyers, advertisements, banners and edited photos.