Abigail Mercado
Milwaukee,WI
Summary
I am a seasoned professional with 10+ years of experience collaborating within a cross-cultural team, thus having strong communication skills. I adapt well to difficult situations, and provide exceptional customer service.
Your team needs matter to me because people matter to me. As a secretary I pay close attention to detail, and organization is a passion of mine. I am committed to creating an environment, and workflow that values: efficiency, levity and calm.
A positive workplace will help encourage your goals and foster a workplace that you want to keep returning to.
Thank you for your consideration.
Overview
9
9
years of professional experience
Work History
Pastor | Missionary | Administrative Assistant
Assemblies of God World Missions
Cairo, Egypt & USA
10.2017 - 01.2026
- Facilitated teamwork, leadership, problem-solving, and strategic planning among diverse groups, integrating varying perspectives.
- Assisted in developing workflows to streamline processes. Fostered strong relationships with team members.
- Detailed scheduling and arrangement of events and travel logistics, focusing on efficiency and precision.
- Achieved successful donor recruitment for a budget surpassing 20k for each overseas term while cultivating lasting relationships with supporters.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Managed bi-monthly social media updates and email communications to keep donors informed.
- Delivered presentations to support base, and potential donors for the mission work overseas.
School Secretary
Milwaukee Public Schools
Milwaukee, Wisconsin
09.2016 - 06.2018
- Provided administrative support to school leadership, improving operational effectiveness.
- Facilitated collaboration among a team of three secretaries, vice principal, principal, and additional office staff to enhance administrative efficiency.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Greeted and oriented visitors and new students on admissions policies and procedures.
- Oversaw management of school schedules and principal calendars.
- Oversaw inventory management and organization of supply stock.
Education
Bachelor of Science - Intercultural Studies, Biblical Studies
North Central University
Minneapolis, MN01-2015
Skills
- Microsoft Office Suite
- Calendar Management
- Organizational Skills
- 98% Accuracy Inputting Data, 57 WPM
- Effective Communication Skills, Public Speaking
- Adaptability and flexibility
- Self motivation
- Team collaboration
- Travel Arrangements
- Expense Reporting
- Confidentiality
- Task prioritization
Languages
Spanish
Limited Working
Arabic
Limited Working
Timeline
Pastor | Missionary | Administrative Assistant
Assemblies of God World Missions
10.2017 - 01.2026
School Secretary
Milwaukee Public Schools
09.2016 - 06.2018
Bachelor of Science - Intercultural Studies, Biblical Studies
North Central University