Summary
Overview
Work History
Education
Skills
Additional Information
Websites
Certification
Timeline
Generic

ABIGAIL OCAMPO ZAPIÉN

Westminster,CO

Summary

Enthusiastic Bilingual Advocate Supervisor eager to contribute to team success through strategic planning, an exceptional attention to detail and strong decision making and critical thinking skills. Skilled in facilitation, public speaking, supervision of others and prioritization of tasks; effective under pressure and in stressful situations. Clear understanding of the importance of internal and external collaboration, demonstrating and staying current in strength-based approaches, while also approaching others through an empathetic lens. Motivated to learn, grow and excel in leadership opportunities as presented.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bilingual Advocate Lead/Supervisor

Sister Carmen Community Center
11.2021 - Current
  • Participated in ongoing professional development opportunities related to supervisory methods.
  • Supervised three advocates directly, but was a second go-to when main manager was unavailable.
  • Strengthened relationships with partner agencies.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Onboarded new staff members successfully and was available to them at all times during process.
  • Developed staff skills by encouraging participation in professional development, resulting in improved performance and career growth opportunities.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Began to oversee program budgets, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Conducted performance appraisals for staff members, identifying areas of improvement and guiding professional development plans.

Community Interpreter - Contractor

Community Language Cooperative
02.2025 - Current
  • Increased access to essential services for non-English speaking individuals by providing on-site interpretation and delivered high-quality interpretation services for various community events, including cultural celebrations, town hall meetings, and public lectures.
  • Promoted inclusivity at public forums by offering simultaneous interpretation services that encouraged participation from all attendees regardless of their language background.

Bilingual Advocate

Sister Carmen Community Center
02.2020 - 11.2021
  • Maintained regular contact with participants to ensure continued work toward self-sufficiency.
  • Obtained and supplied information to coordinating agencies to provide best possible guidance for participants.
  • Connected with participants and spoke about other resources and support systems to help them during crisis.
  • Created plans with participants in order to meet their needs.
  • Actively listened to participants' requests, confirming full understanding before addressing concerns.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Community Organizer

ELPASO Movement
10.2017 - 02.2020
  • Door knocked and interviewed members in Latine community to understand and document issues that affect them in Lafayette.
  • Organized and implemented numerous parent leader meetings and community events for Latine community.
  • Helped build community organizer role from ground up, eventually mentoring two other organizers in Boulder and Longmont.
  • Worked alongside major funder (BUILD Health Challenge), reported quarterly, had check ins and attended annual conferences
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Used Asset-Based-Community-Development to look at communities from an asset-based perspective rather than deficit-based perspective.

Education

Bachelor of Arts - Ethnic Studies

University Of Colorado Boulder
Boulder, CO
08.2022

Skills

  • Fluent in writing, speaking and reading Spanish
  • Strong communication skills - written and oral
  • Proficient in MS Office, Google Suite
  • Advocacy experience
  • Cultivator of community relationships
  • Strong interpersonal skills
  • Bi-cultural
  • Team player
  • Administration knowledge
  • Personnel Supervision
  • Beginner data systems competency
  • Program Evaluation

Additional Information

Justice, Equity, Diversity and Inclusion (JEDI) Cultural Ambassador


  • Planned All Staff meetings with committee and provided high quality trainings
  • Reached out to organizations for presentations including menstrual health, immigration rights and LGBTQ+ representation
  • Helped host In-Service meeting to delve deeper into JEDI topics and helped staff implement what they learned
  • Champion for JEDI, constantly keeping up with current events and relevant trainings

Certification

  • Standards of Quality (2020, 2024)
  • Protective Factors (2021)
  • CFSA 2.0 & Motivational Interviewing (2020 and 2023)
  • Mental Health First Aid (2023)
  • Microsoft Excel Basics (2023)
  • De-Escalation Training (2021, 2023)
  • Family Development Credential (2023)
  • Mandatory Reporting Training (annually since 2021)


  • Community Language Cooperative Community Interpreter Training (2025)

Timeline

Community Interpreter - Contractor

Community Language Cooperative
02.2025 - Current

Bilingual Advocate Lead/Supervisor

Sister Carmen Community Center
11.2021 - Current

Bilingual Advocate

Sister Carmen Community Center
02.2020 - 11.2021

Community Organizer

ELPASO Movement
10.2017 - 02.2020

Bachelor of Arts - Ethnic Studies

University Of Colorado Boulder

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