Abigale Bright
Marion,IA
Summary
Compassionate and detail-oriented individual with a background in both customer service and patient care. Skilled in cash handling, managing multiple responsibilities, and building relationships, ready to contribute to enhancing guest and patient experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Nankegroup
Cedar Rapids, IA
08.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment
- Assisted guests with menu selections and dietary restrictions
- Collaborated with kitchen staff to ensure timely meal preparation
- Processed customer orders efficiently using point-of-sale system
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Uncertified Nurse Assistant
Keystone Nursing Care Center
Keystone, IA
11.2025 - 01.2026
- Assisted nursing staff in administering patient care and monitoring vital signs
- Supported daily activities, ensuring patient comfort and safety during routines
- Maintained cleanliness and organization of patient areas to promote hygiene
- Documented patient information accurately in electronic health records
- Responded promptly to call lights, addressing the needs of patients in a timely and efficient manner.
- Utilized effective communication skills with patients and families, establishing trust and rapport for a positive care experience.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Call Center Representative
Ruffalo Noel Levitz, LLC
08.2024 - 12.2024
- Facilitated communication with prospective students to evaluate interest and provide application assistance.
- Provided detailed information to prospective students about college resources and opportunities.
Lead Infant Teacher
Purple Bloom School
Coralville, IA
12.2023 - 06.2024
- Developed and implemented age-appropriate curriculum fostering cognitive, social, and emotional development.
- Oversaw daily classroom operations ensuring a safe and nurturing environment for infants.
- Mentored junior educators on best practices in infant care and developmental strategies.
- Collaborated with parents to discuss children's progress, addressing concerns and providing resources.
- Evaluated individual learning needs to adapt activities that promote engagement and growth.
- Established routines that enhance stability and security for infants in the classroom setting.
- Fostered language development in infants by incorporating sign language instruction into daily interactions and teaching routines.
- Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
- Promoted physical development among infants through daily exercise routines and fine motor skill-building activities.
- Improved cognitive abilities in infants by introducing foundational concepts like shapes, colors, numbers, and letters through interactive playtime sessions.
Childcare Assistant Teacher
Little Angels Child Care Center
Swisher, IA
10.2021 - 09.2022
- Assisted in implementing daily lesson plans tailored to individual children's needs.
- Supported classroom management by maintaining a safe and nurturing environment for children.
- Collaborated with lead teachers to assess student progress and adapt activities accordingly.
- Engaged children in educational activities that promote social, emotional, and cognitive development.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
Infant Room Teacher's Assistant
Hiawatha Day School
Hiawatha, IA
08.2018 - 01.2020
- Assisted in daily classroom activities, fostering a nurturing environment for infants.
- Supported lead teachers in lesson planning and implementation of age-appropriate curriculum.
- Monitored infant development through observation, providing feedback to educators and parents.
- Ensured compliance with health and safety regulations during classroom operations.
- Engaged infants in sensory play and developmental activities, enhancing cognitive skills.
- Communicated effectively with parents regarding children's progress and needs.
- Created visually appealing displays that showcased infant artwork and accomplishments throughout the school year.
- Contributed to a positive classroom atmosphere by building strong relationships with both infants and their families.
Host/Server
Mandarin Spice Asian Grill
Marion, IA
02.2018 - 01.2020
- Greeted and seated guests, ensuring a welcoming environment.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen staff to communicate menu changes and special requests.
- Assisted in training new hosts on customer service standards and procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Nursing
University of Iowa
Iowa City, IAHigh School Diploma -
John F Kennedy Senior High School
Cedar Rapids, IA05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Patient care
- Direct patient care
- Collecting vital signs
- Basic life support
- Mobility assistance
- Urinary catheter care
- Patient relationship building
Certification
- CNA - Certified Nurse Assistant
- CPR/First Aid Training - April 2025, expiring April 2027
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Uncertified Nurse Assistant
Keystone Nursing Care Center
11.2025 - 01.2026
Server/Bartender
Nankegroup
08.2025 - Current
Call Center Representative
Ruffalo Noel Levitz, LLC
08.2024 - 12.2024
Lead Infant Teacher
Purple Bloom School
12.2023 - 06.2024
Childcare Assistant Teacher
Little Angels Child Care Center
10.2021 - 09.2022
Infant Room Teacher's Assistant
Hiawatha Day School
08.2018 - 01.2020
Host/Server
Mandarin Spice Asian Grill
02.2018 - 01.2020
No Degree - Nursing
University of Iowa
High School Diploma -
John F Kennedy Senior High School