Abigale Hankins
Planet Smoothie
North Port,FL
Summary
Dynamic Shift Manager at Planet Smoothie with a proven track record in enhancing team performance and ensuring exceptional customer service. Skilled in cash handling and conflict resolution, I excel in training employees and maintaining safety compliance, contributing to a seamless operational flow and high guest satisfaction.
Work History
Shift Manager
4 Months- Supported shift operations, maintained service flow, and resolved guest concerns quickly.
- Trained team members on POS procedures, drink preparation, and store standards.
- Tracked inventory levels, restocked supplies, and reported shortages to management.
- Counted cash drawer, processed transactions, and secured end-of-shift funds accurately.
- Enforced food safety, sanitation, and cleanliness requirements throughout service areas.
- Coordinated opening and closing duties to ensure smooth daily operations.
- Supported team performance by assigning tasks and adjusting coverage during peak periods.
- Prepared smoothies and menu items while maintaining quality, speed, and consistency.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
Education
Two years of culinary arts.
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Punctual and reliable
Accurate money handling
Opening and closing procedures
Energetic and enthusiastic
Schedule management
Safety compliance
Shift leadership
Shift checklists
Critical thinking
Conflict resolution
Multitasking
Reliability
Timeline
Shift Manager
Planet Smoothie
2026.06 - 2026.10Read More
North Port High School
Read More