Dedicated and adaptable professional with a positive attitude, and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals. Driven by a passion for continuous learning and successfully navigating change. Customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction, and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Secretary
Mv Pallet Co
Hammond, Louisiana
01.2021 - 08.2025
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Assisted in inventory management by tracking supplies and placing orders as needed.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Responded to customer issues to provide immediate resolution.
Kept office equipment functional to promote efficient operations.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Education
License - Esthetician
Aveda Arts & Science Institute
104 E Thomas St, Hammond, LA 70404
09-2022
Some College (No Degree) - Business Administration And Management
San Jacinto College
5800 Uvalde Rd, Houston, TX 77049
High School Diploma -
CTE Early College High School
5800 Uvalde Bldg. #7 Houston, TX 77049
05-2020
Skills
Customer service
Organization and time management
Friendly, positive attitude
Calm under pressure
Multitasking
Problem-solving
Supply ordering
Analytical and critical thinking
Client communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Secretary
Mv Pallet Co
01.2021 - 08.2025
License - Esthetician
Aveda Arts & Science Institute
Some College (No Degree) - Business Administration And Management