Abigayl Francis
Kaysville,UT
Summary
Compassionate caregiver with a strong background in patient assistance and vital sign monitoring. Demonstrated expertise in fostering effective communication among healthcare teams. Ready to contribute to patient care quality and operational efficiency.
Professional administrative specialist skilled in managing front desk operations and providing exceptional customer service. Proven ability to handle multiple tasks, create welcoming environment, and resolve issues efficiently. Known for strong teamwork, adaptability, and reliability.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Front Desk/Assistant Finance Manager
Blitz Aviation
Ogden, UT
02.2026 - Current
- Provided exceptional customer service to enhance guest satisfaction and resolve inquiries.
- Managed check-in and check-out processes for arriving and departing guests.
- Maintained organized front desk area, facilitating efficient operations and guest interactions.
- Coordinated scheduling for flight arrivals and departures, ensuring timely communication with staff.
- Utilized reservation management systems to process bookings and handle cancellations efficiently.
- Handled incoming calls, directing inquiries to appropriate departments while ensuring prompt responses.
- Supported administrative tasks, contributing to streamlined front desk operations and office efficiency.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Maintained clean and organized front desk areas to uphold a polished company image.
- Collected room deposits, fees, and payments.
- Enforced policies and procedures to increase efficiency.
- Kept accounts in balance and ran daily reports to verify totals.
- Monitored staff performance and provided feedback and guidance.
CNA Cardiac Unit
Intermountain Healthcare
Saint George, UT
03.2023 - 01.2024
- Monitored vital signs and reported changes to nursing staff promptly.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Documented patient information and care activities in electronic health record.
- Documented patient information accurately in electronic health records systems.
- Maintained cleanliness and organization of patient care areas, promoting a hygienic environment.
- Maintained patient stability by checking vital signs and weight and recording intake and output information.
- Monitored patient vital signs, including temperature and blood pressure, in clinical settings. such as temperature, blood pressure, and blood sugar levels.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
Vi
Amada Senior Care
Ogden, UT
01.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Caregiver
Acumen Learning
Orem, UT
03.2018 - 03.2020
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored and documented clients' health conditions, ensuring timely interventions.
- Assisted clients with daily living activities, promoting independence and dignity.
- Trained new caregivers on best practices and company protocols for client care.
- Facilitated effective communication between clients, families, and medical staff to enhance care quality.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Organized recreational activities to improve clients' physical and mental well-being.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
High School Diploma -
Morgan High School
Morgan, UT05-2020
No Degree - Nursing
Weber State University
Ogden, UT12-2026
No Degree - Pre Nursing
Utah Tech
Saint George UT12-2026
LPN - Nursing
Davis Tech
Kaysville, UT12-2025
Skills
- Hospitality services
- Customer service
- Front desk operations
- Recordkeeping
- Data entry
- Organizational skills
- Time management
- Multitasking
- Financial reporting
- Problem-solving
- Conflict resolution
- Effective communication
- Active listening
Accomplishments
-Certified Humanitarian
-Back to Back Soccer
-All State Cheerleader
-Full Time Religious Mission
-Humanitarian trip to Africa
Certification
-LPN
-CNA
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk/Assistant Finance Manager
Blitz Aviation
02.2026 - Current
CNA Cardiac Unit
Intermountain Healthcare
03.2023 - 01.2024
Vi
Amada Senior Care
01.2023 - 08.2023
Caregiver
Acumen Learning
03.2018 - 03.2020
No Degree - Nursing
Weber State University
High School Diploma -
Morgan High School
No Degree - Pre Nursing
Utah Tech
LPN - Nursing
Davis Tech