Abigayle Ballard
Skowhegan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer service and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
New England Subs
02.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Barista
Aroma Joes
08.2024 - 07.2025
- Oversaw weekend opening procedures, ensuring the shop was ready for business by the official opening time.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Carrabec High School
North Anson, ME06-2022
Skills
- Customer service
- Time management
- Staff training and development
- Shift scheduling
- Food safety procedures
- Recruiting and interviewing
Certification
Food Protection Manager
Timeline
Barista
Aroma Joes
08.2024 - 07.2025
Manager
New England Subs
02.2021 - Current
High School Diploma -
Carrabec High School
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