ABIGAYLE MAGNUS
Williston,ND
Summary
Experienced Manager adept at leading teams and ensuring seamless operations. Skilled in planning, organizing, and equipping employees to handle daily functions and deliver exceptional customer service. Recognized mentor with a results-driven approach and a track record of successful management.
Overview
8
8
years of professional experience
Work History
Sales Representative
Hiway Disturbution
, ND
04.2024 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Collaborated with other departments such as marketing, finance, logistics.
- Attended industry events such as conferences, seminars.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Identified opportunities for cross-selling additional products and services.
- Managed inventory levels by ordering sufficient stock for each account.
DEPARTMENT MANAGER
Scheels
Billings, Montanna
05.2023 - 10.2023
- Collaborated with cross-functional teams to coordinate promotional campaigns and drive revenue growth
- Implemented effective inventory control measures resulting in a reduction of stock shrinkage
- Merchandised product often to increase sales
STORE MANAGER
CHS Cenex Zip Trip
Park City, Montana
04.2020 - 05.2023
- Led a team of 17 plus employees, providing coaching and training to improve customer service
- Implemented inventory control strategies, reducing shrinkage and improving stock accuracy
- Successfully managed a high-volume truck stop, increasing sales continuously
- Did Payroll every week efficiently and accurately, along with enrolling employees in benefits annually
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Established and updated work schedules to account for changing staff levels and expected workloads
- Approved regular payroll submissions for employees
- Accomplished multiple tasks within established timeframes
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Handled large cash deposits daily without any variances
TEAM LEADER
Verizon Wireless
Laurel, Montana
03.2017 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Engaged with customers to effectively build rapport and lasting relationships
- Maintained customer satisfaction with quick and professional handling of product returns
- Processed product returns and assisted customers with other selections
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
Education
HIGH SCHOOL DIPLOMA -
Bismark High School
DEGREE IN ACCOUNTING -
Black Hills State University
Skills
- Team Leader
- Strategic Planning
- Problem-Solving
- Communication
- Effective Leadership
- Decision making
- Time management
- Negotiation
- Conflict Resolution
- Account development
- Sales Development
- Competitor research
- Client Service
- Sales consultation
- Client Account Management
- Sales closing
- Customer Service
- Lead prospecting
- Customer Retention
- Interpersonal communication skills
Timeline
Sales Representative
Hiway Disturbution
04.2024 - Current
DEPARTMENT MANAGER
Scheels
05.2023 - 10.2023
STORE MANAGER
CHS Cenex Zip Trip
04.2020 - 05.2023
TEAM LEADER
Verizon Wireless
03.2017 - 05.2020
HIGH SCHOOL DIPLOMA -
Bismark High School
DEGREE IN ACCOUNTING -
Black Hills State University
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