Abigeal Tsegaab
Takoma Park,MD
Summary
A dedicated customer service professional with experience in the food service industry, specializing in fruit arrangement and customer engagement. Skilled in various aspects of service including direct customer service support and maintaining cleanliness and organization. Adept at working in fast paced environments.
Overview
2
2
years of professional experience
Work History
Customer Service Representative and Fruit Arranger
Edible Arrangements
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Tracked customer service cases and updated service software with customer information.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor of Science -
Montgomery College
Takoma Park, MD2027
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Customer Service Representative and Fruit Arranger
Edible Arrangements
06.2022 - Current
Bachelor of Science -
Montgomery College