Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charisa Ledoux

Orange,TX

Summary

Highly organized and a skilled communicator with patients, clients, families, and healthcare professionals.

Overview

17
17
years of professional experience

Work History

Customer Service Representative

Social Security Administration, SSA
Beaumont
10.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints promptly and efficiently.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Ultrasound Technologist

Baptist Hospital of Southeast Texas
Orange, TX
03.2021 - 08.2022

Ultrasound Technologist

Beaumont MRI-Touchstone Imaging
Beaumont, TX
01.2014 - 03.2021

Ultrasound Technologist

Baptist Hospital of Southeast Texas
Orange, TX
02.2008 - 01.2014

Education

Associate of Applied Science - Diagnostic Medical Sonography

Lamar Institute of Technology
Beaumont, TX
12.2007

Lamar University
Beaumont, TX

Skills

  • Patient Safety
  • Friendly, Positive Attitude
  • Reliable and Trustworthy
  • Active Listening
  • Organizational Skills
  • Work Ethic
  • People Skills
  • Computer Skills
  • Teamwork and Collaboration
  • CPR Certification
  • Time Management
  • Willingness to Learn
  • First Aid Certification
  • Medical Terminology
  • Anatomy and Physiology
  • Procedure explanation
  • Customer service
  • Effective communication
  • Time management
  • Technology proficiency
  • Document management
  • Reporting and documentation
  • Client communication
  • Honest and ethical
  • Policy implementation
  • Flexible schedule
  • Email management
  • Continuous improvement
  • Attention to detail
  • Scheduling
  • Mail handling
  • Team building and leadership
  • Multitasking
  • Positive behavior modeling
  • Interpersonal skills
  • Patience
  • Enhancing customer experience
  • Friendly attitude

Timeline

Customer Service Representative

Social Security Administration, SSA
10.2022 - Current

Ultrasound Technologist

Baptist Hospital of Southeast Texas
03.2021 - 08.2022

Ultrasound Technologist

Beaumont MRI-Touchstone Imaging
01.2014 - 03.2021

Ultrasound Technologist

Baptist Hospital of Southeast Texas
02.2008 - 01.2014

Associate of Applied Science - Diagnostic Medical Sonography

Lamar Institute of Technology

Lamar University
Charisa Ledoux