Kathleen Thomas
Upper Sandusky,OH
Summary
Compassionate, detail-oriented, and motivated new graduate nurse with an Associate of Applied Science, nursing degree. Skillful in patient assessment, care plans, and evidence-based interventions through clinical rotations. Worked on medical-surgical, pre- and post-operative care, intensive care, labor and delivery, critical-care nursery, ortho/neuro, and stroke units. Acknowledged for the ability to adapt to different situations, provide safe, patient-centered care, and demonstrate strong communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service Representative
First Citizens National Bank
Upper Sandusky, USA
08.2022 - Current
- Resolved multiple customer inquiries per day via phone and email, maintaining a high satisfaction rate.
- Managed multiple client requirements and guidelines.
- Maintained professional relationships with client contacts to ensure top-notch customer service.
- Assisted customers in navigating the company website and placing orders online, troubleshooting any technical issues.
- Earned management trust by serving as key holder, responsible for store opening and closing procedures.
Team Leader
Kasai North America, Inc
Upper Sandusky, USA
01.2019 - 06.2021
- Delegated tasks and responsibilities to team members.
- Identified opportunities to increase team efficiency and performance.
- Coordinated with other departments to ensure timely completion of tasks.
- Ensured compliance with company policies and procedures.
- Enhanced communication channels between departments to improve information flow and coordination on projects.
Bartender
TnT's Sports Lounge
Upper Sandusky, USA
01.2014 - 05.2018
- Responsible for cash handling procedures, including managing tips and balancing registers at the end of each shift.
- Ensured compliance with health and safety regulations at all times.
- Managed inventory and restocked supplies as needed.
- Demonstrated expertise in crafting unique cocktails for customers.
- Proven ability to multitask and take on additional responsibilities as needed.
Education
Associate of Applied Science - Nursing RN
Marion Technical College
Marion, OH12.2025
Associate of Science - Nursing Pathway
Marion Technical College
Marion, OH08.2024
High School Diploma -
Upper Sandusky High School
Upper Sandusky, OH05-2011
Skills
- Patient safety
- Clinical assessments
- Infection control
- Medical Administration Record (EPIC, Cerner)
- Patient care
- Basic Life Support (BLS)
- Patient and family education
- Patient rights
- Time management and prioritization
- Team collaboration
Certification
- Registered Nurse (RN), Eligible, 12/25
- Basic Life Support (BLS), American Heart Association
References
References available upon request
Clinical Experience
Vancrest Assisted Living - Patient care
Wyandot Memorial Hospital - medical surgical unit, surgical rotation, Emergency
Department
Ohio Health Marion General Hospital - Labor and delivery and critical care nursery
Blanchard Valley Hospital - Neuro/ortho unit, ICU, Emergency department, Pre- and Post-
operative
Ohio Health Riverside Methodist Hospital - Accepted into Senior Precepting Immersion Program with Ohio Health on the integrated stroke unit (Silver 5)
Timeline
Customer Service Representative
First Citizens National Bank
08.2022 - Current
Team Leader
Kasai North America, Inc
01.2019 - 06.2021
Bartender
TnT's Sports Lounge
01.2014 - 05.2018
Associate of Applied Science - Nursing RN
Marion Technical College
Associate of Science - Nursing Pathway
Marion Technical College
High School Diploma -
Upper Sandusky High School