Abigil Cooper

• Greeted members, assisted with loading orders onto conveyor belts, and responded to questions regarding products and promotions.
• Packed member orders into boxes based on preference and transferred them to carts or flatbeds for efficient checkout.
• Retrieved and restocked merchandise, register supplies, and boxes to maintain front-end flow.
• Maintained cleanliness and safety in front-end and parking lot areas; handled spills and hazards promptly.
• Retrieved carts using proper safety tools and helped members load large orders into vehicles.
• Performed closing duties, including stocking registers and returning products to shelves.
• Delivered exceptional member service and supported other departments during peak hours:

Bakery:

• Packages and garnishes baked goods in accordance with product standards.
• Weighs finished items and accurately records product weights for quality verification.
• Restocks baking supplies and ingredients to maintain efficient operations.
• Maintains proper product rotation and visually appealing displays.
• Cleans and sanitizes bakery areas and equipment to uphold hygiene standards.
• Washes and sanitizes pans, containers, and utensils.
• Adheres to safety, sanitation, and food quality regulations.

Food Court:

• Prepared and served food items quickly and accurately while maintaining food safety standards.
• Ensured a clean and organized kitchen and dining area, including surfaces, machines, and utensils.

Gas Station:

• Monitored fuel pumps, assisted members with questions, and maintained safety compliance.
• Track fuel inventory levels and communicate replenishment needs to fuel delivery drivers.
• Performed cleaning duties, equipment checks, and environmental safety protocols.

• Supervised daily store operations, including opening/closing, team delegation, and frontline customer service.
• Trained and coached employees on safety procedures, company policy, and product knowledge to ensure operational consistency and growth.
• Created labor-efficient schedules, managed staffing levels, and monitored productivity to align with budget targets.
• Managed merchandising execution: aligned product displays, ensured proper signage, performed resets, and checked code dates to maintain stock quality and presentation.
• Coordinated vendor deliveries and performed inventory audits, receiving, and restocking procedures; communicated issues and ensured timely resolutions.
• Resolved escalated customer complaints with professionalism and empathy, supporting retention and satisfaction.
• Maintained a safe and compliant store environment: enforced company policies, monitored shrink, and ensured adherence to regulatory and sanitation standards.
• Responded to emergencies, safety incidents, and operational disruptions; filed reports and maintained communication with management.
• Recorded daily reports and shift logs for internal use and follow-up by leadership.
• Consistently met or exceeded sales and membership targets through proactive engagement and performance coaching.