Summary
Overview
Work History
Education
Skills
Timeline
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Abiodun Odofin

Saint Albans,NY

Summary

Dynamic professional with a proven track record in customer service and problem resolution at Unifi. Expertise in inventory management and employee training, leading to enhanced operational efficiency and strong vendor relationships. Recognized for maintaining high service standards and consistently achieving performance benchmarks in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Customer Service Specialist

Unifi
Jamaica, NY
12.2024 - Current
  • Resolved customer inquiries and complaints to uphold high service standards.
  • Delivered exceptional service by promptly addressing concerns of new and long-standing customers.
  • Maintained clean, organized work environment to enhance customer experience.
  • Implemented effective solutions to consistently meet performance benchmarks on customer issues.

Logistics Specialist

Belt Park
Jamaica, NY
01.2013 - 06.2023
  • Managed inventory levels to ensure timely stock replenishment.
  • Developed strong relationships with vendors and carriers for efficient operations.
  • Trained new staff on logistics procedures and best practices.
  • Organized all incoming and outgoing shipment inventories systematically.
  • Resolved discrepancies regarding product quality or quantity upon delivery.
  • Participated in logistics planning and forecasting to align with future demand.

Mail Processing Clerk

USPS
Melville, NY
11.2021 - 12.2022
  • Processed incoming and outgoing mail efficiently in a fast-paced environment.
  • Operated sorting machines to accurately categorize mail for distribution.
  • Maintained cleanliness and organization of mail processing area daily.
  • Communicated with supervisors regarding workflow and operational issues.
  • Loaded letters into automated processing equipment, ensuring continuous flow for sorting.
  • Ensured compliance with safety regulations when handling hazardous materials.
  • Assisted with loading and unloading heavy packages from delivery vehicles.
  • Received, sorted, and organized incoming letters and packages.

Education

Associate of Applied Science - Business Administration And Management

Warren County Community College
Washington, NJ
05-2012

Skills

  • Customer service and support
  • Inventory management
  • Problem resolution
  • Order processing
  • Data entry and logistics
  • Effective communication
  • Time management
  • Attention to detail
  • Employee training
  • Organizational skills
  • Computer proficiency

Timeline

Customer Service Specialist

Unifi
12.2024 - Current

Mail Processing Clerk

USPS
11.2021 - 12.2022

Logistics Specialist

Belt Park
01.2013 - 06.2023

Associate of Applied Science - Business Administration And Management

Warren County Community College

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