Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
Generic

Abiola Dawuda

Summary

Successful with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs with utmost discretion. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Universal Banker III

Everwise Credit Union
08.2022 - Current
    • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
    • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
    • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
    • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
    • Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
    • Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
    • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
    • Built and maintained portfolio of loans and accounts to meet established goals and objectives.

Teacher's/Office Assistant

Ben Davis University High School
08.2020 - 05.2022
    • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
    • Ordered and distributed office supplies while adhering to fixed office budget.
    • Opened and properly distributed incoming mail to promote quicker response.

Associate

Crew Carwash
05.2021 - 11.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Provided product price information to customers.
  • Created promotional materials to advertise products and services.
  • Managed efficient cash register operations.

Education

Bachelor of Science - Health Service Management

Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2027

High School Diploma -

Ben Davis University High School
Indianapolis, IN
06.2022

Associate of Science - General Health Studies

Vincennes University
Vincennes, IN
04.2022

Skills

  • Communication
  • Attention To Details
  • Operations Understanding
  • Meeting Sales Goals
  • Analytical Thinking
  • Sales Proficiency
  • Time Management

Accomplishments

    Best Buddies Friendship Walk- raised more than the cut off amount for the best buddies chapter which helped create connections for people with Intellectual and developmental disabilities.

Certification

Question, Persuade, Refer- QPR- 01/16/2021.


Certified Patient Care Assistant- 03/10/2022.

Languages

Yoruba
Native or Bilingual
English
Native or Bilingual

Timeline

Universal Banker III

Everwise Credit Union
08.2022 - Current

Associate

Crew Carwash
05.2021 - 11.2021

Teacher's/Office Assistant

Ben Davis University High School
08.2020 - 05.2022

Bachelor of Science - Health Service Management

Indiana University - Purdue University Indianapolis

High School Diploma -

Ben Davis University High School

Associate of Science - General Health Studies

Vincennes University

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Abiola Dawuda