Abisai Melgar Flores
Summary
Resourceful Network Deployment Technician recognized for high productivity and efficient task completion. Skilled in software installation, network configuration, and system diagnostics. Excel in problem-solving, time management, and teamwork to achieve project goals within tight deadlines. Committed to maintaining up-to-date knowledge of technology trends and security protocols for optimal deployment outcomes.
Overview
5
5
years of professional experience
Work History
Network Deployment Technician
Amazon Web Services
Manassas, USA
08.2021 - Current
- Resolved routing, wireless and other network-related issues.
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
- Communicated updates to stake holders and managers involved in the projects I work on.
- Installed and managed network components (switch and router gear) to assure nonstop network operations.
- Troubleshot problems related to fiber links and wireless access points for network infrastructure and performance.
- Configured and managed VPN connectivity and network performance tuning.
- Maintained positive working relationship with fellow staff and management.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Created and updated technical process improvements, documentations for GenAI projects that was utilized IAD wide.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
- Received and prioritized support requests to maximize resource utilization.
- Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Manage work and priorities through SIM ticketing system and workflows to complete customer requests and projects.
- Build and configure Machine Learning servers/ Ai Network device automation.
- Set up and install Metronome network devices for improved Amazon Time-Synce Service.
- Set up and configure Network Video Recorder using Dell Routers or HP Routers.
- Installing, build and migrating Juniper devices.
Capacity Install Technician
Amazon Web Services
Ashburn, USA
08.2020 - 08.2021
- Moved and implemented large enterprise equipment.
- Proficient in installation and troubleshooting of structured cabling, management of infrastructure inventory levels, physical installation of network and server racks, devices and management of data center services vendors.
- Participated in site audits.
- Diagnosing and troubleshooting the replacement of defective hardware components such as motherboards, back planes, power supply units, CPU's, controllers, memory, hard drives and JBOD's.
- Maintained accurate records and document problems and processes to successfully draft and execute changes within data centers.
- Ensured that the Data Center and vendor installations comply with all installation practices.
- Ability to safely use material handling tools and equipment.
Education
Bachelor of Science - Information Technology
Western Governors University
Skills
- Network Protocols
- Network Hardware
- Project Management
- Problem Resolution
- Teamwork
- Technical Documentation
- Network Troubleshooting
- Continuous Learning
- Time Management
- Network Testing and Validation
- Equipment Rack Mounting
- Software and Firmware Upgrades
- Adaptability
- Network Security Camera
- Machine Learning/AI
- Vendor Management
- Juniper
- Cisco Routers
- Metronome Network Service
- SIM Ticketing
Timeline
Network Deployment Technician
Amazon Web Services
08.2021 - Current
Capacity Install Technician
Amazon Web Services
08.2020 - 08.2021
Bachelor of Science - Information Technology
Western Governors University
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