Roland Dunn
Bossier City,LA
Summary
Proficient network Infrastructure technician offering more than 5 years of experience servicing the Air Force Global Strike Command mission. Successful at completing new installations, updates and configuration of network, voice, and cryptographic components. Experienced in configuring devices, troubleshooting issues, long-haul Communications and network optimization. Knowledgeable about maintaining current software/hardware to meet user needs and assets inventory management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Infrastructure Technician
United States Air Force, USAF
02.2019 - Current
- Deployed, sustained, troubleshot and repaired standard voice, data and video network infrastructure systems, IP detection systems and cryptographic equipment. Performed, coordinated, integrated and supervised network design, configuration, operation, defense, restoration, and improvements. Analyzed capabilities and performance, identified problems, and took corrective action. Fabricated, terminated and interconnected wiring and associated network infrastructure devices
- Provided mission critical voice, data and video services. Installed, upgraded, replaced, configured and maintained systems/circuits/IP-based intrusion detection systems that access military, Federal and commercial networks. Managed infrastructure devices and systems using the latest approved software tools.
- Provided exceptional customer support, addressing technical concerns with clear communication skills.
- Monitored performance of systems and circuits. Coordinated with coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions. Checked equipment for serviceability and performed preventive maintenance. Isolated faults by coordinating with commercial service providers and depots to test system components and assemblies.
- Contributed to disaster recovery planning, ensuring network resiliency in case of emergencies.
- Maintained and administered network and circuit databases, records and forms. Interpreted sketches and layout drawings for placement of distribution systems. Coordinated request for service orders. Reviewed, recommended, and implemented changes to communications-computer systems installations records (CSIR), technical data, engineering drawings, and equipment wiring diagrams. Updated and verified entries on system, facility, maintenance, and inspection records. Initiated, trackd, and maintained shipping, receiving, supply, and equipment documents.
Education
No Degree - Kinesiology
Louisiana Tech University
Ruston, LAAssociate of Science - Information Technology
Community College of The Air Force
Montgomery, AL06.2024
High School Diploma -
Evangel Christian Academy
Shreveport, LA05.2014
Skills
- Network Troubleshooting
- Switching & Routing
- Network Access Control
- IP Addressing
- VoIP Systems
- Network Security
- Routing Protocols
- Disaster Recovery
- Performance Optimization
- VLAN Management
- Hardware Installation
- Network protocols
- Network support
Certification
- CompTIA Security+
- General Dynamics TACLANE Training - August 2020
Timeline
Network Infrastructure Technician
United States Air Force, USAF
02.2019 - Current
No Degree - Kinesiology
Louisiana Tech University
Associate of Science - Information Technology
Community College of The Air Force
High School Diploma -
Evangel Christian Academy
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