Abobaker Tahiri
Baltimore,Maryland
Summary
Dedicated entry-level IT support professional with a solid foundation in troubleshooting, customer service, networking, operating systems, system administration, and security. Successfully completed the Google IT Support Professional Certificate, an intensive eight-month program. Seeking a full-time role in Information Technology to leverage hands-on lab experience and academic knowledge in real-world applications.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Alteration Specialist
David’s Bridal
02.2024 - Current
- Delivered expert tailoring services for bridal gowns and special occasion attire
- Collaborated with clients to understand their needs and provide custom alterations
- Maintained high standards of sewing craftsmanship and customer service.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Expanded clientele base by offering personalized consultations and recommendations for custom alterations projects.
Tailor
Loane Brothers
09.2023 - 05.2024
- Operated cutting and sewing machines, ensuring efficient production
- Contributed to team projects from design to finished product, maintaining quality standards
- Demonstrated deep understanding of the product line to ensure exceptional results.
- Provided high-quality alteration and repairs for tents and awning.
- Increased overall project success through accurate measurements and calculations of required materials for each job site.
Warehouse Associate
Loane Brothers
09.2023 - 05.2024
- Implemented quality control measures for incoming and outgoing shipments
- Participated in the assembly and disassembly of tents and equipment, adhering to safety protocols.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Sales Associate
Asia Fashion Tailor Retail Store
01.2016 - 05.2021
- Provided excellent customer service and drove sales in a dynamic retail setting
- Utilized interpersonal skills and product knowledge to exceed sales targets
- Fostered positive client relationships through personalized service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
IT Intern
Kabul Institute
01.2014 - 02.2015
- Provided daily IT support and troubleshooting for internal staff
- Conducted software updates and system backups
- Assisted in the installation and configuration of new hardware and software
- Participated in projects to enhance IT processes and system efficiency
- Gained practical experience in network administration and user account management.
- Delivered assistance and support for team-based IT projects.
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
Education
Google IT Support Professional Certificates -
Google
06.2024
IT Security Certificate -
Google
05.2024
System Administration and IT infrastructure -
Google
04.2024
Operating Systems -
Google
03.2024
IT Networking Certificate -
Google
02.2024
IT Fundamentals certificate -
Google
01.2024
Computer Science Student -
Baltimore City Community College
Baltimore, MD01.2024
High School Diploma -
Baltimore High School
Baltimore, MD01.2021
Skills
- Computer Skills
- IT
- Customer Services
- Alteration techniques
- Cash hundling
- Hard working
Accomplishments
.
Certification
- Licensed IT Support Specialist -
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Spanish
Limited Working
Timeline
Alteration Specialist
David’s Bridal
02.2024 - Current
Tailor
Loane Brothers
09.2023 - 05.2024
Warehouse Associate
Loane Brothers
09.2023 - 05.2024
Sales Associate
Asia Fashion Tailor Retail Store
01.2016 - 05.2021
IT Intern
Kabul Institute
01.2014 - 02.2015
Google IT Support Professional Certificates -
Google
IT Security Certificate -
Google
System Administration and IT infrastructure -
Google
Operating Systems -
Google
IT Networking Certificate -
Google
IT Fundamentals certificate -
Google
Computer Science Student -
Baltimore City Community College
High School Diploma -
Baltimore High School