Alexandria Bochkor
Hudson,OH
Summary
Dynamic and adaptable professional business owner with an ability to work independently and create effective solutions that exceed expectations, looking to enter back into the work space to continue personal growth and widen network of meaningful connections.
Overview
9
9
years of professional experience
Work History
Owner and Operator
Residential Cleaning Service
04.2019 - Current
- Schedule and preform all aspects of household cleaning services for routine clients.
- Evaluated and managed inventory to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
Customer Service Representative
Homesite Insurance
05.2018 - 04.2019
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
Insurance Verification Coordinator
Clinical Specialties
06.2014 - 05.2018
- Timely investigate and verify insurance coverage for specialized home infusion therapy.
- Submit prior authorizations and track until approval.
- Communicated verification and authorization status updates with Admissions department to facilitate decision-making for patient admissions and insurance coverage.
Education
Bachelor of Arts - Audiology
University of Akron Main Campus
Akron, OH05.2014
Skills
- Creative, Insightful and Resourceful
- Project Management
- Inventory Management
- Manage Budgets
- Customer Relationship Management
- Workflow Optimization
- Team Collaboration
- Interpersonal and Social Skills
- Meticulous Attention to Detail
- Effective Organization Strategies
Timeline
Owner and Operator
Residential Cleaning Service
04.2019 - Current
Customer Service Representative
Homesite Insurance
05.2018 - 04.2019
Insurance Verification Coordinator
Clinical Specialties
06.2014 - 05.2018
Bachelor of Arts - Audiology
University of Akron Main Campus
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