Abosede Kalejaye
Aurora,IL
Summary
Dynamic and results-driven professional with extensive experience in customer relationship management at Ulta. Proven ability to enhance customer satisfaction through effective problem resolution and attention to detail. Skilled in inventory management and visual merchandising, consistently promoting a positive shopping experience while maintaining store standards.
Overview
9
9
years of professional experience
Work History
Sales Associate
Ulta
10.2022 - Current
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Conducted inventory checks regularly to monitor stock levels and report discrepancies to management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Busser
Fogo De Chao
03.2021 - 06.2021
- Prepared and maintained cleanliness of dining areas, ensuring optimal guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Monitored inventory levels of tableware and supplies, facilitating timely replenishment.
- Collaborated with kitchen staff to expedite food delivery during peak service hours.
CNA
Home Health Agency
08.2020 - 12.2020
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
CNA
Covenant Living
08.2019 - 07.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Presence McAuley Manor
04.2019 - 08.2019
- Collaborated with healthcare team to enhance patient care plans effectively.
- Provided emotional support to patients and families during challenging times.
- Educated patients on basic health practices and rehabilitation exercises.
- Adhered to infection control protocols to maintain a safe environment for patients.
CNA
Symphony of Orchard Valley
08.2018 - 04.2019
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Documented patient care activities accurately in electronic health records.
Sales Associate
Kohls Department Store
10.2017 - 06.2018
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout operations.
- Maintained merchandise displays to align with store standards and promote seasonal promotions effectively.
- Collaborated with team members to restock shelves, ensuring optimal product availability for customers.
Crew
Wendy's
07.2016 - 03.2017
- Assisted in food preparation and assembly, ensuring quality and presentation standards were met.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely and efficiently to maintain smooth operations during peak hours.
- Collaborated with team members to optimize workflow and enhance overall productivity.
Education
Associate of Arts - Computer Science
Waubonsee Community College
Sugar Grove, IL05-2025
Skills
- Customer relationship management
- Point-of-sale transactions
- Inventory management
- Visual merchandising
- Time management
- Attention to detail
- Patient care assistance
Timeline
Sales Associate
Ulta
10.2022 - Current
Busser
Fogo De Chao
03.2021 - 06.2021
CNA
Home Health Agency
08.2020 - 12.2020
CNA
Covenant Living
08.2019 - 07.2020
CNA
Presence McAuley Manor
04.2019 - 08.2019
CNA
Symphony of Orchard Valley
08.2018 - 04.2019
Sales Associate
Kohls Department Store
10.2017 - 06.2018
Crew
Wendy's
07.2016 - 03.2017
Associate of Arts - Computer Science
Waubonsee Community College