Melody Roberts
Galt,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to a secure position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Residential Property Manager
DCR Rentals
01.2010 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw management of 50+ properties while providing general service to tenants.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
Real Estate Agent
Dry Creek Realty
01.2010 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Advertised client properties through websites, social media, and real estate guides.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Prepared and presented contracts and other legal documents to clients.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Education
Associate of Applied Science - Computer Graphics
Silicon Valley College
Walnut Creek, CA06.2002
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA06.1998
Skills
- Filing and data archiving
- Multi-line phone proficiency
- Staff Management
- Scheduling
- Administrative support
- Office administration
- Project Management
- Bookkeeping
- Sorting and labeling
- Project planning
- Office management
- Account Reconciliation
- Complaint resolution
- Creative problem solving
- Technical Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If only we’d stop trying to be happy we’d have a pretty good time.
Edith Wharton
Timeline
Residential Property Manager
DCR Rentals
01.2010 - Current
Real Estate Agent
Dry Creek Realty
01.2010 - Current
Associate of Applied Science - Computer Graphics
Silicon Valley College
High School Diploma -
Pittsburg Senior High School