Abraham Al-Edani
Dallas,TX.
Summary
Focused and versatile professional with undeniable talents in customer service and information technology. Enthusiastic demeanor coupled with enduring composure during the busiest periods of business.
Overview
7
7
years of professional experience
Work History
Lead Barista
Merit Coffee LLC
03.2023 - Current
- Re-created the spreadsheet and formulas necessary for Toddy creation from the ground up during an incident where said tech was damaged and unaccessible; saving the company time & money inbetween repairs.
- Routinely exceeded expectations of skill and knowledge in coffee and its prep, commercial machines and their maintenance, and tech support.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Strengthened team morale and performance with an agreeable nature focusing on encouragement, and direct guidance.
Food Handler & Associate
Andy’s Frozen Custard
08.2020 - 08.2021
- Assisted in continuing to maintain Andy’s Audelia Road status as most successful, cleanest, highest quality branch in Texas.
- Routinely serviced over 200+ customers daily.
- Kept shop at tiptop shape, dazzling health inspector with personality and skill.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Volunteer Farmhand
Bonton Farms
05.2020 - 01.2021
- Assisted in instructing new volunteers how to operate equipment & handle plants.
- Removed rocks and prepared soil for planting.
- Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules - leading over 50lbs of fresh tomatoes, peppers, cucumbers, successfully harvested and distributed for sale.
Designer - Event Coordinator
Marva Hanks Consulting, South Side
01.2018 - 01.2019
- Planned, Designed Advertisements, and actively served food to visitors for June 19th's “Walk To Destiny” event held at The Dallas Women’s Museum, giving shoes and food to hundreds of children in need
- Networked & collaborated with Non-Profits such as Dallas Designing Dreams (DDD)
- Teaching all young and old the fundamentals of creative endeavors (leather working, designing, sewing, music composition, video editing, digital art, and animation.)
- Managed administrative logistics of events planning, event booking and event promotions.
Education
High School Diploma -
Homeschool Connections
03.2023
Skills
- Exceptional customer service
- Friendly and outgoing
- Order Taking
- Coffee machinery
- Cleanliness standards
- POS System Operation
- Barista Training
- Inventory Management
Timeline
Lead Barista
Merit Coffee LLC
03.2023 - Current
Food Handler & Associate
Andy’s Frozen Custard
08.2020 - 08.2021
Volunteer Farmhand
Bonton Farms
05.2020 - 01.2021
Designer - Event Coordinator
Marva Hanks Consulting, South Side
01.2018 - 01.2019
High School Diploma -
Homeschool Connections