Abraham Alvarez
Spring
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Manager
La Madeleine
09.2022 - Current
- Helped customers with all questions and concerns and makes sure their issue has been fixed
- Greeted guests that has entered the building and ask how they are to have a welcoming interaction
- Repeated the guest order to make sure it was all correct and get the guest checked out at the cashier
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Front door Assistance
Hurricane Harbor Splashtown
06.2022 - 09.2022
- Maintained professional, welcoming and orderly reception area to greet guests
- Check guests in to the park
- Assist membership desk as needed
- Work the parking lot, charging guests for admission to parking
Handyman Construction
AACC Construction and Remodeling
01.2020 - 05.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles
- Kept interior and exterior of buildings clean, safe and welcoming
- Fixed and managed plumbing problems
Education
High School Diploma -
The Woodlands Collage Park High School
The Woodlands, TX05.2024
Skills
- Bilingual
- Great customer service
- Problem solving
- Team leadership
- Customer service
- Decision-making
- Staff management
- Conflict resolution
Languages
Spanish
Professional Working
Timeline
Manager
La Madeleine
09.2022 - Current
Front door Assistance
Hurricane Harbor Splashtown
06.2022 - 09.2022
Handyman Construction
AACC Construction and Remodeling
01.2020 - 05.2022
High School Diploma -
The Woodlands Collage Park High School
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