ABRAHAM C JARAMILLO
Access Control Installer / Service Tech
San Jose,CA
Summary
Construction-Safety-orientated and attentive when communicating with others. Strong desire to take on new challenges. Ability to take initiative and quick at mastering new skills. I promise to hold the highest level of safety standards as well as prove that I am self-motivated, quick learner and highly determined to learn something new every day to further grow and develop professionally.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Service Technician
A&D Automatic Gate
01.2025 - 06.2025
- Responded to gate problems reported by customers by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing, and restoring automatic gates to peak performance.
- Installed new safety equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Replaced faulty components on automatic gate systems and performed preventive maintenance to secure smooth operations.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Access Control Technician
Empower Security Contractors
06.2024 - 01.2025
- Responded to maintenance calls and troubleshot devices.
- Enhanced security measures by installing and maintaining access control systems for various clients.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Fully installed strobes, alarms and various security devices.
- Read and understood product manuals and blueprints.
- Tested all newly installed security systems.
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client data and security configurations.
- Collaborated with team members on large-scale installations, achieving project deadlines and minimizing disruptions to client operations.
- Delivered high-quality customer service, addressing client concerns and providing solutions for improved security measures.
- Developed comprehensive documentation for each installation project, ensuring accurate record-keeping and facilitating future maintenance efforts.
Security Guard
Primary Safety
08.2021 - 01.2024
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Identified violators and escorted departing personnel to guard against theft of property.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident reports to successfully manage complaints.
Access Control Technician
Northland Control Systems
06.2019 - 08.2021
- Installed various security systems for commercial buildings such as Google, Apple, Meta, 23andMe, Visa etc.
- Running composite wire on cable trays or other designated pathways.
- Start and finish entire access control door.
- Installing cameras, badge readers, and other security or access control devices.
- Ability to install and wire up panels in a clean/neat fashion.
- Understanding Relay Logic.
- OSHA 10 Certified.
- OSHA 30 Certified.
- Transported required tool supplies and employees from headquarters to job site using company vehicles.
- Worked in team-based environment to accomplish projects.
- Read blueprints and schematics to correctly place equipment.
- Maintained organization, cleanliness and safety in work areas.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Measured and prepared supplies for electrical tasks.
- Followed relevant electrical and building codes for each job.
- Resolved issues with existing systems and replaced malfunctioning parts.
- Set up equipment and configured settings for optimal performance.
- Worked closely with network administrators and server engineers to deliver quality service.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Installed and configured devices and system components.
- Coordinated installation of new users and relocations of existing users.
- Install control panels.
- Install main panels upgrades all under code and torque specs.
- Pull underground feeds.
- Oversaw project details and adhered to diagnosis, wiring and OSHA regulations.
- Operate skyjacks, lifts, boom lifts, and buckets.
- Installed conduit, wire and motor controls.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Setup IP configuration for Access Control CCTV.
- Installed Cameras/Card Readers/Alarms/Motion Sensors.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- CWA Union (Communication Workers of America)
Server / Busser / Office Secretary
The Old Spaghetti Factory INC
06.2018 - 01.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Education
High School Diploma -
Piedmont Hills High School
San Jose, CA 08.2014 - 05.2018
Skills
- Security Access Control
- Construction Related Experience
- Bilingual in English and Spanish
- Knowledge of Construction Small Tools Equipment
- Strong Computer Skills
- MS Office
- Problem-Solving Abilities
- Critical Thinking Skills
Certification
Basic Life Support and First Aid, 05/01/21, 05/01/23, 00M37A4, Cal Safety Solution LLC
Timeline
Service Technician
A&D Automatic Gate
01.2025 - 06.2025
Access Control Technician
Empower Security Contractors
06.2024 - 01.2025
Security Guard
Primary Safety
08.2021 - 01.2024
Access Control Technician
Northland Control Systems
06.2019 - 08.2021
Server / Busser / Office Secretary
The Old Spaghetti Factory INC
06.2018 - 01.2020
High School Diploma -
Piedmont Hills High School
08.2014 - 05.2018
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