Abraham Daniels
Antioch,TN
Summary
Motivated and detail-oriented young professional with a strong work ethic and excellent communication skills in both English and Spanish. Experienced in customer service, sales, and marketing. Proficient in Microsoft Office Suite. Seeking a challenging position that will allow me to utilize my skills and experience to contribute to the success of the company.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Receptionist Assistant
PROimage Facility Services
Brentwood, TN
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Confirmed appointments, communicated with clients, and updated client records.
- Prepared, collected and distributed outgoing and incoming mail and packages.
Customer Service Representative
Electronic Express
Nashville, TN
06.2022 - 04.2023
- Provided primary customer support to internal and external customers.
- Processed customer service orders promptly to increase customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Trained new personnel regarding company operations, policies and services.
Warehouse Employee
ACI
Bloomingdale, IL
05.2022 - 06.2022
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed over 1000 customer orders each day in warehouse setting.
- Checked packages and merchandise for damage and notified vendors.
General Labor Worker
Imperial Services
Denver, CO
01.2022 - 05.2022
- Cleaned and straightened work areas to maximize productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Offered exceptional customer service to all guests.
- Adhered to company policies, safety procedures and performance standards.
- Increased customer satisfaction by resolving issues.
Delivery Driver
Self Employed Services
Ciudad Guayana, Bolivar
07.2020 - 12.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
Salesperson
Centro Market Express
Ciudad Guayana, Bolivar
11.2019 - 06.2020
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Cook's Assistant
Caribe Bistro C.A
Ciudad Guayana, Bolivar
11.2018 - 07.2019
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Prepared food orders to support waitstaff and other team members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Salesperson
Libreria Latina C.a
Ciudad Guayana, Bolivar
07.2017 - 08.2018
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
High School Diploma -
Colegio Internacional Miguel Otero Silva
Puerto Ordaz 09.2011 - 07.2016
Skills
Sales management
Customer care
Relationship building
Interpersonal communication skills
Customer Relations
Sales expertise
Receiving support
Order accuracy
Timeline
Receptionist Assistant
PROimage Facility Services
04.2023 - Current
Customer Service Representative
Electronic Express
06.2022 - 04.2023
Warehouse Employee
ACI
05.2022 - 06.2022
General Labor Worker
Imperial Services
01.2022 - 05.2022
Delivery Driver
Self Employed Services
07.2020 - 12.2021
Salesperson
Centro Market Express
11.2019 - 06.2020
Cook's Assistant
Caribe Bistro C.A
11.2018 - 07.2019
Salesperson
Libreria Latina C.a
07.2017 - 08.2018
High School Diploma -
Colegio Internacional Miguel Otero Silva
09.2011 - 07.2016