Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Amanda Mateo Baez

Ocala,FL

Summary

I am a hardworking, dependable, and motivated person with experience in customer service, reception, production, and machine operation. I enjoy helping people, staying organized, and working in fast-paced environments. I am skilled at communication, teamwork, problem-solving, and multitasking. My unique skills include being adaptable, learning quickly, maintaining a positive attitude under pressure, and providing excellent customer support while staying focused on efficiency and quality in the workplace.

Overview

4
4
years of professional experience

Work History

Receptionist Assistant

Cleaning Offices
Ocala, FL
01.2025 - Current

worked as a receptionist and assistant for a cleaning office. My responsibilities included answering phone calls, scheduling appointments, assisting customers with questions, organizing paperwork and office files, handling emails, and supporting the cleaning staff with daily coordination. I also helped maintain communication between clients and the team to make sure services were completed smoothly and on time.

Customer service

Canine design
Ocala, US
02.2024 - Current

provided customer service by answering customer questions, handling phone calls and emails, scheduling services, resolving issues professionally, and making sure customers were satisfied. I also assisted with appointments, maintained clear communication between clients and staff, and helped create a positive experience for customers.”

Machine operator

Signature brands
Ocala, US
08.2023 - 12.2023

I worked as a machine operator, where I operated and monitored machines, ensured products were made correctly, performed quality checks, followed safety procedures, and kept the work area clean and organized. I also helped troubleshoot minor machine issues and maintained production efficiency.”

Production

Signature brands
Ocala, US
01.2022 - 08.2023

“I worked in production, where I helped manufacture and prepare products, operated equipment, packed and inspected items for quality, followed safety guidelines, and kept up with production goals. I also maintained a clean work area and worked as part of a team to ensure efficient operations.”

Education

High school -

Nursing institute
Providence, RI

Skills

  • Spanish
  • Customer service
  • Bilingual
  • Sales
  • English
  • Scheduling appointments
  • Office organization
  • Email correspondence
  • Communication management
  • Problem solving
  • Attention to detail
  • Machine operation
  • Quality control checks
  • Safety compliance
  • Cash management

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Receptionist Assistant

Cleaning Offices
01.2025 - Current

Customer service

Canine design
02.2024 - Current

Machine operator

Signature brands
08.2023 - 12.2023

Production

Signature brands
01.2022 - 08.2023

High school -

Nursing institute
Amanda Mateo Baez